crowd sourcing

There is a clear trend of greater public participation in the process of constitution making, and with the growth of e-democracy tools, this trend is likely to continue.

Þingvellir: location of the Althing, the national parliament of Iceland, established in 930 AD with sessions held at the location until 1798. Image: Luc Van Braekel (Flickr CC BY 2.0).

As innovations like social media and open government initiatives have become an integral part of politics in the twenty-first century, there is increasing interest in the possibility of citizens directly participating in the drafting of legislation. Indeed, there is a clear trend of greater public participation in the process of constitution making, and with the growth of e-democracy tools, this trend is likely to continue. However, this view is certainly not universally held, and a number of recent studies have been much more skeptical about the value of public participation, questioning whether it has any real impact on the text of a constitution. Following the banking crisis, and a groundswell of popular opposition to the existing political system in 2009, the people of Iceland embarked on a unique process of constitutional reform. Having opened the entire drafting process to public input and scrutiny, these efforts culminated in Iceland’s 2011 draft crowdsourced constitution: reputedly the world’s first. In his Policy & Internet article “When Does Public Participation Make a Difference? Evidence From Iceland’s Crowdsourced Constitution”, Alexander Hudson examines the impact that the Icelandic public had on the development of the draft constitution. He finds that almost 10 percent of the written proposals submitted generated a change in the draft text, particularly in the area of rights. This remarkably high number is likely explained by the isolation of the drafters from both political parties and special interests, making them more reliant on and open to input from the public. However, although this would appear to be an example of successful public crowdsourcing, the new constitution was ultimately rejected by parliament. Iceland’s experiment with participatory drafting therefore demonstrates the possibility of successful online public engagement — but also the need to connect the masses with the political elites. It was the disconnect between these groups that triggered the initial protests and constitutional reform, but also that led to its ultimate failure. We caught…

Discussing the digitally crowdsourced law for same-sex marriage that was passed in Finland and analysing how the campaign created practices that affect democratic citizenship.

There is much discussion about a perceived “legitimacy crisis” in democracy. In his article The Rise of the Mediating Citizen: Time, Space, and Citizenship in the Crowdsourcing of Finnish Legislation, Taneli Heikka (University of Jyväskylä) discusses the digitally crowdsourced law for same-sex marriage that was passed in Finland in 2014, analysing how the campaign used new digital tools and created practices that affect democratic citizenship and power making. Ed: There is much discussion about a perceived “legitimacy crisis” in democracy. For example, less than half of the Finnish electorate under 40 choose to vote. In your article you argue that Finland’s 2012 Citizens’ Initiative Act aimed to address this problem by allowing for the crowdsourcing of ideas for new legislation. How common is this idea? (And indeed, how successful?) Taneli: The idea that digital participation could counter the “legitimacy crisis” is a fairly common one. Digital utopians have nurtured that idea from the early years of the internet, and have often been disappointed. A couple of things stand out in the Finnish experiment that make it worth a closer look. First, the digital crowdsourcing system with strong digital identification is a reliable and potentially viral campaigning tool. Most civic initiative systems I have encountered rely on manual or otherwise cumbersome, and less reliable, signature collection methods. Second, in the Finnish model, initiatives that break the threshold of 50,000 names must be treated in the Parliament equally to an initiative from a group of MPs. This gives the initiative constitutional and political weight. Ed: The Act led to the passage of Finland’s first equal marriage law in 2014. In this case, online platforms were created for collecting signatures as well as drafting legislation. An NGO created a well-used platform, but it subsequently had to shut it down because it couldn’t afford the electronic signature system. Crowds are great, but not a silver bullet if something as prosaic as authentication is impossible. Where should the…

How do you increase the quality of feedback without placing citizens on different-level playing fields from the outset—particularly where technology is concerned?

Ed: Given the “crisis in democratic accountability”, methods to increase citizen participation are in demand. To this end, your team developed some interactive crowdsourcing technologies to collect public opinion around an urban renovation project in Oulu, Finland. What form did the consultation take, and how did you assess its impact? Simo: Over the years we’ve deployed various types of interactive interfaces on a network of public displays. In this case it was basically a network of interactive screens deployed in downtown Oulu, next to where a renovation project was happening that we wanted to collect feedback about. We deployed an app on the screens, that allowed people to type feedback directly on the screens (on-screen soft keyboard), and submit feedback to city authorities via SMS, Twitter and email. We also had a smiley-based “rating” system there, which people could us to leave quick feedback about certain aspects of the renovation project. We ourselves could not, and did not even want to, assess the impact—that’s why we did this in partnership with the city authorities. Then, together with the city folks we could better evaluate if what we were doing had any real-world value whatsoever. And, as we discuss, in the end it did! Ed: How did you go about encouraging citizens to engage with touch screen technologies in a public space—particularly the non-digitally literate, or maybe people who are just a bit shy about participating? Simo: Actually, the whole point was that we did not deliberately encourage them by advertising the deployment or by “forcing” anyone to use it. Quite to the contrary: we wanted to see if people voluntarily used it, and the technologies that are an integral part of the city itself. This is kind of the future vision of urban computing, anyway. The screens had been there for years already, and what we wanted to see is if people find this type of service on their own when…

Assessing the extent to which crowdsourcing represents an emerging opportunity of participation in global public policymaking.

What are the linkages between multistakeholder governance and crowdsourcing? Both are new—trendy, if you will—approaches to governance premised on the potential of collective wisdom, bringing together diverse groups in policy-shaping processes. Their interlinkage has remained under explored so far. Our article recently published in Policy and Internet sought to investigate this in the context of Internet governance, in order to assess the extent to which crowdsourcing represents an emerging opportunity of participation in global public policymaking. We examined two recent Internet governance initiatives which incorporated crowdsourcing with mixed results: the first one, the ICANN Strategy Panel on Multistakeholder Innovation, received only limited support from the online community; the second, NETmundial, had a significant number of online inputs from global stakeholders who had the opportunity to engage using a platform for political participation specifically set up for the drafting of the outcome document. The study builds on these two cases to evaluate how crowdsourcing was used as a form of public consultation aimed at bringing the online voice of the “undefined many” (as opposed to the “elected few”) into Internet governance processes. From the two cases, it emerged that the design of the consultation processes conducted via crowdsourcing platforms is key in overcoming barriers of participation. For instance, in the NETmundial process, the ability to submit comments and participate remotely via www.netmundial.br attracted inputs from all over the world very early on, since the preparatory phase of the meeting. In addition, substantial public engagement was obtained from the local community in the drafting of the outcome document, through a platform for political participation—www.participa.br—that gathered comments in Portuguese. In contrast, the outreach efforts of the ICANN Strategy Panel on Multistakeholder Innovation remained limited; the crowdsourcing platform they used only gathered input (exclusively in English) from a small group of people, insufficient to attribute to online public input a significant role in the reform of ICANN’s multistakeholder processes. Second, questions around how crowdsourcing should…

Outlining a more nuanced theory of institutional change that suggests that platforms’ effects on society will be complex and influence different people in different ways.

The "Airbnb Law" was signed by Mayor Ed Lee in October 2014 at San Francisco City Hall, legalising short-term rentals in SF with many conditions. Image of protesters by Kevin Krejci (Flickr).

Ride-hailing app Uber is close to replacing government-licensed taxis in some cities, while Airbnb’s accommodation rental platform has become a serious competitor to government-regulated hotel markets. Many other apps and platforms are trying to do the same in other sectors of the economy. In my previous post, I argued that platforms can be viewed in social science terms as economic institutions that provide infrastructures necessary for markets to thrive. I explained how the natural selection theory of institutional change suggests that people are migrating from state institutions to these new code-based institutions because they provide a more efficient environment for doing business. In this article, I will discuss some of the problems with this theory, and outline a more nuanced theory of institutional change that suggests that platforms’ effects on society will be complex and influence different people in different ways. Economic sociologists like Neil Fligstein have pointed out that not everyone is as free to choose the means through which they conduct their trade. For example, if buyers in a market switch to new institutions, sellers may have little choice but to follow, even if the new institutions leave them worse off than the old ones did. Even if taxi drivers don’t like Uber’s rules, they may find that there is little business to be had outside the platform, and switch anyway. In the end, the choice of institutions can boil down to power. Economists have shown that even a small group of participants with enough market power—like corporate buyers—may be able to force a whole market to tip in favour of particular institutions. Uber offers a special solution for corporate clients, though I don’t know if this has played any part in the platform’s success. Even when everyone participates in an institutional arrangement willingly, we still can’t assume that it will contribute to the social good. Cambridge economic historian Sheilagh Ogilvie has pointed out that an institution that…

What if we dug into existing social science theory to see what it has to say about economic transformation and the emergence of markets?

Protest for fair taxi laws in Portland; organisers want city leaders to make ride-sharing companies play by the same rules as cabs and Town cars. Image: Aaron Parecki (Flickr).

Cars were smashed and tires burned in France last month in protests against the ride hailing app Uber. Less violent protests have also been staged against Airbnb, a platform for renting short-term accommodation. Despite the protests, neither platform shows any signs of faltering. Uber says it has a million users in France, and is available in 57 countries. Airbnb is available in over 190 countries, and boasts over a million rooms, more than hotel giants like Hilton and Marriott. Policy makers at the highest levels are starting to notice the rise of these and similar platforms. An EU Commission flagship strategy paper notes that “online platforms are playing an ever more central role in social and economic life,” while the Federal Trade Commission recently held a workshop on the topic in Washington. Journalists and entrepreneurs have been quick to coin terms that try to capture the essence of the social and economic changes associated with online platforms: the sharing economy; the on-demand economy; the peer-to-peer economy; and so on. Each perhaps captures one aspect of the phenomenon, but doesn’t go very far in helping us make sense of all its potentials and contradictions, including why some people love it and some would like to smash it into pieces. Instead of starting from the assumption that everything we see today is new and unprecedented, what if we dug into existing social science theory to see what it has to say about economic transformation and the emergence of markets? Economic sociologists are adamant that markets don’t just emerge by themselves: they are always based on some kind of an underlying infrastructure that allows people to find out what goods and services are on offer, agree on prices and terms, pay, and have a reasonable expectation that the other party will honour the agreement. The oldest market infrastructure is the personal social network: traders hear what’s on offer through word of mouth and…

If all the cars have GPS devices, all the people have mobile phones, and all opinions are expressed on social media, then do we really need the city to be smart at all?

“Big data” is a growing area of interest for public policy makers: for example, it was highlighted in UK Chancellor George Osborne’s recent budget speech as a major means of improving efficiency in public service delivery. While big data can apply to government at every level, the majority of innovation is currently being driven by local government, especially cities, who perhaps have greater flexibility and room to experiment and who are constantly on a drive to improve service delivery without increasing budgets. Work on big data for cities is increasingly incorporated under the rubric of “smart cities”. The smart city is an old(ish) idea: give urban policymakers real time information on a whole variety of indicators about their city (from traffic and pollution to park usage and waste bin collection) and they will be able to improve decision making and optimise service delivery. But the initial vision, which mostly centred around adding sensors and RFID tags to objects around the city so that they would be able to communicate, has thus far remained unrealised (big up front investment needs and the requirements of IPv6 are perhaps the most obvious reasons for this). The rise of big data—large, heterogeneous datasets generated by the increasing digitisation of social life—has however breathed new life into the smart cities concept. If all the cars have GPS devices, all the people have mobile phones, and all opinions are expressed on social media, then do we really need the city to be smart at all? Instead, policymakers can simply extract what they need from a sea of data which is already around them. And indeed, data from mobile phone operators has already been used for traffic optimisation, Oyster card data has been used to plan London Underground service interruptions, sewage data has been used to estimate population levels, the examples go on. However, at the moment these examples remain largely anecdotal, driven forward by a few…

The Zooniverse is a predominant example of citizen science projects that have enjoyed particularly widespread popularity and traction online.

Count this! In celebration of the International Year of Astronomy 2009, NASA's Great Observatories—the Hubble Space Telescope, the Spitzer Space Telescope, and the Chandra X-ray Observatory—collaborated to produce this image of the central region of our Milky Way galaxy. Image: Nasa Marshall Space Flight Center

Since it first launched as a single project called Galaxy Zoo in 2007, the Zooniverse has grown into the world’s largest citizen science platform, with more than 25 science projects and over 1 million registered volunteer citizen scientists. While initially focused on astronomy projects, such as those exploring the surfaces of the moon and the planet Mars, the platform now offers volunteers the opportunity to read and transcribe old ship logs and war diaries, identify animals in nature capture photos, track penguins, listen to whales communicating and map kelp from space. These projects are examples of citizen science; collaborative research undertaken by professional scientists and members of the public. Through these projects, individuals who are not necessarily knowledgeable about or familiar with science can become active participants in knowledge creation (such as in the examples listed in the Chicago Tribune: Want to aid science? You can Zooniverse). The Zooniverse is a predominant example of citizen science projects that have enjoyed particularly widespread popularity and traction online. Although science-public collaborative efforts have long existed, the Zooniverse is a predominant example of citizen science projects that have enjoyed particularly widespread popularity and traction online. In addition to making science more open and accessible, online citizen science accelerates research by leveraging human and computing resources, tapping into rare and diverse pools of expertise, providing informal scientific education and training, motivating individuals to learn more about science, and making science fun and part of everyday life. While online citizen science is a relatively recent phenomenon, it has attracted considerable academic attention. Various studies have been undertaken to examine and understand user behaviour, motivation, and the benefits and implications of different projects for them. For instance, Sauermann and Franzoni’s analysis of seven Zooniverse projects (Solar Stormwatch, Galaxy Zoo Supernovae, Galaxy Zoo Hubble, Moon Zoo, Old Weather, The Milkyway Project, and Planet Hunters) found that 60 percent of volunteers never return to a project after finishing…

The role of finance in enabling the development and implementation of new ideas is vital—an economy’s dynamism depends on innovative competitors challenging and replacing complacent players in the markets.

Many of Europe’s economies are hampered by a waning number of innovations, partially attributable to the European financial system’s aversion to funding innovative enterprises and initiatives. Image by MPD01605.

Innovation doesn’t just fall from the sky. It’s not distributed proportionately or randomly around the world or within countries, or found disproportionately where there is the least regulation, or in exact linear correlation with the percentage of GDP spent on R&D. Innovation arises in cities and countries, and perhaps most importantly of all, in the greatest proportion in ecosystems or clusters. Many of Europe’s economies are hampered by a waning number of innovations, partially attributable to the European financial system’s aversion to funding innovative enterprises and initiatives. Specifically, Europe’s innovation finance ecosystem lacks the necessary scale, plurality, and appetite for risk to drive investments in long-term initiatives aiming to produce a disruptive new technology. Such long-term investments are taking place more in the rising economies of Asia than in Europe. While these problems could be addressed by new approaches and technologies for financing dynamism in Europe’s economies, financing of (potentially risky) innovation could also be held back by financial regulation that focuses on stability, avoiding forum shopping (i.e., looking for the most permissive regulatory environment), and preventing fraud, to the exclusion of other interests, particularly innovation and renewal. But the role of finance in enabling the development and implementation of new ideas is vital—an economy’s dynamism depends on innovative competitors challenging, and if successful, replacing complacent players in the markets. However, newcomers obviously need capital to grow. As a reaction to the markets having priced risk too low before the financial crisis, risk is now being priced too high in Europe, starving the innovation efforts of private financing at a time when much public funding has suffered from austerity measures. Of course, complementary (non-bank) sources of finance can also help fund entrepreneurship, and without that petrol of money, the engine of the new technology economy will likely stall. The Internet has made it possible to fund innovation in new ways like crowd funding—an innovation in finance itself—and there is no…

It is the first piece of “crowdsourced” legislation on its way to becoming law in Finland.

November rainbows in front of the Finnish parliament house in Helsinki, one hour before the vote for same-sex marriage. Photo by Anni Sairio.

In a pivotal vote today, the Finnish parliament voted in favour of removing references to gender in the country’s marriage law, which will make it possible for same-sex couples to get married. It was predicted to be an extremely close vote, but in the end gender neutrality won with 105 votes to 92. Same-sex couples have been able to enter into registered partnerships in Finland since 2002, but this form of union lacks some of the legal and more notably symbolic privileges of marriage. Today’s decision is thus a historic milestone in the progress towards tolerance and equality before the law for all the people of Finland. Today’s parliamentary decision is also a milestone for another reason: it is the first piece of “crowdsourced” legislation on its way to becoming law in Finland. A 2012 constitutional change made it possible for 50,000 citizens or more to propose a bill to the parliament, through a mechanism known as the citizen initiative. Citizens can develop bills on a website maintained by the Open Ministry, a government-supported citizen association. The Open Ministry aims to be the deliberative version of government ministries that do the background work for government bills. Once the text of a citizen bill is finalised, citizens can also endorse it on a website maintained by the Ministry of Justice. If a bill attracts more than 50,000 endorsements within six months, it is delivered to the parliament. A significant reason behind the creation of the citien initiative system was to increase citizen involvement in decision making and thus enhance the legitimacy of Finland’s political system: to make people feel that they can make a difference. Finland, like most Western democracies, is suffering from dwindling voter turnout rates (though in the last parliamentary elections, domestic voter turnout was a healthy 70.5 percent). However, here lies one of the potential pitfalls of the citizen initiative system. Of the six citizen bills delivered to…