Articles from Policy & Internet

We find that giving citizens an opportunity to have a say in political decisions influences their opinions about local politics—but not all of them are satisfied.

In political discussions, the legitimacy crisis of democracy is a common theme. Even though citizens value the concept of democracy, they are often unhappy with how it is implemented. This issue also extends to the local level, where political decisions directly affect citizens. It is worth noting that whenever a local conflict arises, citizens (and policymakers themselves) often call for more participation as a means to increase the legitimacy of such decisions. As a result, municipalities frequently conduct public consultations and increasingly use the Internet to enable online participation. But what role can these online consultations play in improving legitimacy?  In a recent study published by Policy & Internet, Bastian Rottinghaus and I investigated how participation in local consultation processes affects attitudes toward local politics. To achieve this, we examined participation procedures in which three German municipalities consulted their citizens on local cycling infrastructure. In each case, citizens submitted, commented on, and evaluated proposals through an online platform. After the end of these consultations, we surveyed nearly 600 citizens who had participated in these procedures. Here are some of our key findings: • The participation processes influenced the attitudes of those who participated in these consultations. • For many participants, the positive effect that was hoped for did indeed occur: they were more positive about local institutions (mayor, administration) and local politics as a whole. The decisive factor for the assessment was whether one expected local politics to take the citizens’ proposals seriously and act upon them. In other words, the result of the process was more important to attitudes than the process itself.  • It is worth noting that this also applies to those with negative views of local politics. However, previous experience with local politics also played a role: those who already had a higher level of satisfaction and trust in the municipality became more positive by participating.  • At the same time, participation may reduce satisfaction, especially…

How do crowdfunding sites maintain their legitimacy as ‘open’ platforms while avoiding complicity with divisive, injurious, or even outright violent campaigns?

In recent years, far-right and other extremist causes have typically found it difficult to fundraise through online donations. This is largely due to deplatforming efforts, particularly after the 2017 ‘Unite the Right’ rally in Charlottesville, during which a white supremacist killed a young woman. In response, digital platforms and infrastructure companies made concerted efforts to deny extremists access to fundraising tools. Several retaliatory but short‐lived crowdfunding sites were created, such as the antisemitic GoyFundMe and Hatreon (pronounced hate¬reon). These intentionally antagonistic platforms soon became defunct, usually after payment processors and hosting providers refused services. But what about fundraising campaigns where underlying extremist motives are more difficult to discern? Or where a crowdfunding platform stakes its reputation not on careful stewardship of content to avoid complicity in extremist harms but rather on their refusal to make such determinations, instead privileging ‘free speech’ above all other concerns? These dilemmas arose during the 2022 Freedom Convoy, a month-long occupation of downtown Ottawa where hundreds of truck drivers and other participants created blockades that brought the city to a standstill. Though ostensibly assembled to protest vaccine mandates for truckers crossing the Canada‐US border, the protests rapidly evolved into a broader movement against all COVID‐19 mandates. Concerns were heightened by the organizers’ close association with far‐right interests. As the occupiers swelled into the thousands, fears grew that violence could erupt in ways comparable with the January 6 US Capitol insurrection. The Freedom Convoy was supported via crowdfunding, with campaigns on GoFundMe and GiveSendGo raising enormous sums and attracting donors worldwide. Amid criticisms of their complicity in aiding extremism, GoFundMe and GiveSendGo adopted radically different stances, reflecting a growing and concerning divide between ‘Big Tech’ and ‘Alt Tech’ platforms. In our study, ‘Crowdfunding platforms as conduits for ‘ideological struggle and extremism’, we addressed the following questions: How do crowdfunding sites maintain their legitimacy as ‘open’ platforms while avoiding complicity with divisive, injurious, or even outright violent…