How ready is Africa to join the knowledge economy?

by David Sutcliffe 22/06/2017

Increasing connectivity has sparked many hopes for the democratisation of knowledge production in sub-Saharan Africa.

by David Sutcliffe 22/06/2017

Changes in the ways knowledge is created and used are driving economic and social development worldwide. Ugandan school by Brian Wolfe (Flickr CC BY-NC 2.0).

“In times past, we searched for gold, precious stones, minerals, and ore. Today, it is knowledge that makes us rich and access to information is all-powerful in enabling individual and collective success.” Lesotho Ministry of Communications, Science and Technology, 2005. Changes in the ways knowledge is created and used—and how this is enabled by new information technologies—are driving economic and social development worldwide. Discussions of the “knowledge economy” see knowledge both as an economic output in itself, and as an input that strengthens economic processes; with developing countries tending to be described as planning or embarking on a journey of transformation into knowledge economies to bring about economic gain. Indeed, increasing connectivity has sparked many hopes for the democratisation of knowledge production in sub-Saharan Africa. Despite the centrality of digital connectivity to the knowledge economy, there are few studies of the geographies of digital knowledge and information. In their article “Engagement in the Knowledge Economy: Regional Patterns of Content Creation with a Focus on Sub-Saharan Africa”, published in Information Technologies & International Development, Sanna Ojanperä, Mark Graham, Ralph K. Straumann, Stefano De Sabbata, and Matthew Zook investigate the patterns of knowledge creation in the region. They examine three key metrics: spatial distributions of academic articles (i.e. traditional knowledge production), collaborative software development, and Internet domain registrations (i.e. digitally mediated knowledge production). Contrary to expectations, they find distribution patterns of digital content (measured by collaborative coding and domain registrations) to be more geographically uneven than those of academic articles: despite the hopes for the democratising power of the information revolution. This suggests that the factors often framed as catalysts for a knowledge economy do not relate to these three metrics uniformly. Connectivity is an important enabler of digital content creation, but it seems to be only a necessary, not a sufficient, condition; wealth, innovation capacity, and public spending on education are also important factors. While the growth in telecommunications might be…

Collective Action, Interviews, Mapping

How useful are volunteer crisis-mappers in a humanitarian crisis?

by David Sutcliffe 18/05/2017

Concerns have been raised about the quality of amateur mapping and data efforts, and the uses to which they are put.

by David Sutcliffe 18/05/2017

Haitians set up impromtu tent cities thorough the capital after an earthquake measuring 7 plus on the Richter scale rocked Port au Prince Haiti just before 5 pm yesterday, January 12, 2009.

User-generated content can provide a useful source of information during humanitarian crises like armed conflict or natural disasters. With the rise of interactive websites, social media, and online mapping tools, volunteer crisis mappers are now able to compile geographic data as a humanitarian crisis unfolds, allowing individuals across the world to organise as ad hoc groups to participate in data collection. Crisis mappers have created maps of earthquake damage and trapped victims, analysed satellite imagery for signs of armed conflict, and cleaned Twitter data sets to uncover useful information about unfolding extreme weather events like typhoons. Although these volunteers provide useful technical assistance to humanitarian efforts (e.g. when maps and records don’t exist or are lost), their lack of affiliation with “formal” actors, such as the United Nations, and the very fact that they are volunteers, makes them a dubious data source. Indeed, concerns have been raised about the quality of amateur mapping and data efforts, and the uses to which they are put. Most of these concerns assume that volunteers have no professional training. And herein lies the contradiction: by doing the work for free and at their own will the volunteers make these efforts possible and innovative, but this is also why crisis mapping is doubted and questioned by experts. By investigating crisis-mapping volunteers and organisations, Elizabeth Resor’s article “The Neo-Humanitarians: Assessing the Credibility of Organised Volunteer Crisis Mappers” published in Policy & Internet presents evidence of a more professional cadre of volunteers and a means to distinguish between different types of volunteer organisations. Given these organisations now play an increasingly integrated role in humanitarian responses, it’s crucial that their differences are understood and that concerns about the volunteers are answered. We caught up with Elizabeth to discuss her findings: Ed.: We have seen from Citizen Science (and Wikipedia) that large crowds of non-professional volunteers can produce work of incredible value, if projects are set up right. Are…

Development, Interviews

Has Internet policy had any effect on Internet penetration in Sub-Saharan Africa?

by David Sutcliffe 10/05/2017

It is important for policymakers to ask how policy can bridge economic inequality. But does policy actually have an effect on these differences? And if so, which specific policy variables?

by David Sutcliffe 10/05/2017

The last decade has seen a rapid growth of Internet access across Africa, although it has not been evenly distributed. Cameroonian Cybercafe by SarahTz (Flickr CC BY 2.0).

There is a consensus among researchers that ICT is an engine for growth, and it’s also considered by the OECD to be a part of fundamental infrastructure, like electricity and roads. The last decade has seen a rapid growth of Internet access across Africa, although it has not been evenly distributed. Some African countries have an Internet penetration of over 50 percent (such as the Seychelles and South Africa) whereas some resemble digital deserts, not even reaching two percent. Even more surprisingly, countries that are seemingly comparable in terms of economic development often show considerable differences in terms of Internet access (e.g., Kenya and Ghana). Being excluded from the Internet economy has negative economic and social implications; it is therefore important for policymakers to ask how policy can bridge this inequality. But does policy actually have an effect on these differences? And if so, which specific policy variables? In their Policy & Internet article “Crossing the Digital Desert in Sub-Saharan Africa: Does Policy Matter?”, Robert Wentrup, Xiangxuan Xu, H. Richard Nakamura, and Patrik Ström address the dearth of research assessing the interplay between policy and Internet penetration by identifying Internet penetration-related policy variables and institutional constructs in Sub-Saharan Africa. It is a first attempt to investigate whether Internet policy variables have any effect on Internet penetration in Sub-Saharan Africa, and to shed light on them. Based on a literature review and the available data, they examine four variables: (i) free flow of information (e.g. level of censorship); (ii) market concentration (i.e. whether or not internet provision is monopolistic); (iii) the activity level of the Universal Service Fund (a public policy promoted by some governments and international telecom organizations to address digital inclusion); and (iv) total tax on computer equipment, including import tariffs on personal computers. The results show that only the activity level of the USF and low total tax on computer equipment are significantly positively related to Internet penetration…

Development

Why we shouldn’t believe the hype about the Internet “creating” development

by David Sutcliffe 30/03/2017

Despite the vigour of such claims, there is actually a lack of academic consensus about the impacts of digital connectivity on economic development.

by David Sutcliffe 30/03/2017

It’s about time. However, despite enthusiasm, there is a lack of academic consensus about the impacts of digital connectivity on economic development. Image: Nicolas Friederici.

Vast sums of money have been invested in projects to connect the world’s remaining four billion people, with these ambitious schemes often presenting digital connectivity as a means to achieve a range of social and economic developmental goals. This is especially the case for Africa, where Internet penetration rates remain relatively low, while the need for effective development strategies continues to be pressing. Development has always grappled with why some people and places have more than others, but much of that conversation is lost within contemporary discourses of ICTs and development. As states and organisations rush to develop policies and plans, build drones and balloons, and lay fibre-optic cables, much is said about the power of ICTs to positively transform the world’s most underprivileged people and places. Despite the vigour of such claims, there is actually a lack of academic consensus about the impacts of digital connectivity on economic development. In their new article, Nicolas Friederici, Sanna Ojanperä and Mark Graham review claims made by African governments and large international institutions about the impacts of connectivity, showing that the evidence base to support them is thin. It is indeed possible that contemporary grand visions of connectivity are truly reflective of a promising future, but it is equally possible that many of them are hugely overblown. The current evidence base is mixed and inconclusive. More worryingly, visions of rapid ICT-driven development might not only fail to achieve their goals—they could actively undermine development efforts in a world of scarce resources. We should therefore refuse to believe it is self-evident that ICTs will automatically bring about development, and should do more to ask the organisations and entities who produce these grand visions to justify their claims. Read the full article: Friederici, N., Ojanperä, S., and Graham, M. (2017) The Impact of Connectivity in Africa: Grand Visions and the Mirage of Inclusive Digital Development. Electronic Journal of Information Systems in Developing Countries, 79(2),…

Development

New Report: Risks and Rewards of Online Gig Work at the Global Margins

by Mark Graham 20/03/2017

The report poses questions for all stakeholders regarding how to improve the conditions and livelihoods of online gig workers.

by Mark Graham 20/03/2017

The cartogram depicts countries as circles sized according to dollar inflow during March 2013 on a major online labour platform. The shading of the inner circle indicates the median hourly rate published by digital workers in that country. See the report for details.

The growth of online gig work—paid work allocated and delivered by way of internet platforms without a contract for long-term employment—has been welcomed by economic development experts, and the world’s largest global development network is promoting its potential to aid human development. There are hopes that online gig work, and the platforms that support it, might catalyse new, sustainable employment opportunities by addressing a mismatch in the supply and demand of labour globally. Some of the world’s largest gig work platforms have also framed their business models as a revolution in labour markets, suggesting that they can help lift people out of poverty. Similarly, many policymakers expect that regions like Sub-Saharan Africa and Southeast Asia can capitalise on this digitally mediated work opportunity as youth-to-adult unemployment rates hit historic peaks. More broadly, it has been suggested that online gig work will have structural benefits on the global economy, such as raising labour force participation and improving productivity. Against this background, a new report by Mark Graham, Vili Lehdonvirta, Alex Wood, Helena Barnard, Isis Hjorth, and David Peter Simon, “The Risks and Rewards of Online Gig Work At The Global Margins” [PDF] highlights the risks alongside the rewards of online gig work. It draws on interviews and surveys, together with transaction data from one of the world’s largest online gig work platforms, to reveal the complex and sometimes problematic reality of this “new world of work”. While there are significant rewards to online gig work, there are also significant risks. Discrimination, low pay rates, overwork, and insecurity all need to be tackled head-on. The report encourages online gig work platforms to further develop their service, policymakers to revisit regulation, and labour activists to examine organising tactics if online gig work is to truly live up to its potential for human development, and become a sustainable situation for many more workers. The final section of the report poses questions for all stakeholders…

Development

What Impact is the Gig Economy Having on Development and Worker Livelihoods?

by Mark Graham 20/03/2017

Reflecting on some of the key benefits and costs associated with these new digital regimes of work.

by Mark Graham 20/03/2017

There are imbalances in the relationship between supply and demand of digital work, with the vast majority of buyers located in high-income countries (pictured). See full article for details.

As David Harvey famously noted, workers are unavoidably place-based because “labour-power has to go home every night.” But the widespread use of the Internet has changed much of that. The confluence of rapidly spreading digital connectivity, skilled but under-employed workers, the existence of international markets for labour, and the ongoing search for new outsourcing destinations, has resulted in organisational, technological, and spatial fixes for virtual production networks of services and money. Clients, bosses, workers, and users of the end-products of work can all now be located in different corners of the planet. A new article by Mark Graham, Isis Hjorth and Vili Lehdonvirta, “Digital labour and development: impacts of global digital labour platforms and the gig economy on worker livelihoods”, published in Transfer, discusses the implications of the spatial unfixing of work for workers in some of the world’s economic margins, and reflects on some of the key benefits and costs associated with these new digital regimes of work. Drawing on a multi-year study with digital workers in Sub-Saharan Africa and South-east Asia, it highlights four key concerns for workers: bargaining power, economic inclusion, intermediated value chains, and upgrading. As ever more policy-makers, governments and organisations turn to the gig economy and digital labour as an economic development strategy to bring jobs to places that need them, it is important to understand how this might influence the livelihoods of workers. The authors show that although there are important and tangible benefits for a range of workers, there are also a range of risks and costs that could negatively affect the livelihoods of digital workers. They conclude with a discussion of four broad strategies – certification schemes, organising digital workers, regulatory strategies and democratic control of online labour platforms—that could improve conditions and livelihoods for digital workers. We caught up with the authors to explore the implications of the study: Ed.: Shouldn’t increased digitisation of work also increase transparency (i.e. tracking,…

Development

Examining the data-driven value chains that are changing Rwanda’s tea sector

by Chris Foster 16/02/2015

What role is new Internet connectivity playing in changing these sectors—which are often seen as slow to adopt new technologies?

by Chris Foster 16/02/2015

Behind the material movement that takes tea from the slopes of Rwanda’s ‘thousand hills’ to a box on a shelf in Tesco, is a growing set of less visible digital data flows. Image by pasunejen.

Production of export commodity goods like tea, coffee and chocolate is an important contributor to economies in Africa. Producers sell their goods into international markets, with the final products being sold in supermarkets, here in the UK and throughout the world. So what role is new Internet connectivity playing in changing these sectors—which are often seen as slow to adopt new technologies? As part of our work examining the impacts of growing Internet connectivity and new digital ICTs in East Africa we explored uses of the Internet and ICTs in the tea sector in Rwanda. Tea is a sector with well-established practices and relations in the region, so we were curious if ICT might be changing it. Of course, one cannot ignore the movements of material goods when you research the tea sector. Tea is Rwanda’s main export by value, and in 2012 it moved over 21,000 tonnes of tea, accruing around $56m in value. During our fieldwork we interviewed cooperatives in remote offices surrounded by tea plantations in the temperate Southern highlands, tea processors in noisy tea factories heavy with the overpowering smell of fermenting tea leaves, and tea buyers and sellers surrounded by corridors piled high with sacks of tea. But behind the material movement that takes tea from the slopes of Rwanda’s ‘thousand hills’ to a box on a shelf in Tesco, is a growing set of less visible digital data flows. Whilst the adoption of digital technologies is not comprehensive in the Rwandan tea sector (with, for example, very low Internet use among tea growers), we did find growing use of the Internet and ICTs. More importantly, where they were present, digital flows of information (such as tea-batch tracking, logistics and sales prices) were increasingly important to the ability of firms to improve production and ultimately to increase their profit share from tea. We have termed this a ‘data-driven value chain’ to highlight that these new…

Development

Why haven’t digital platforms transformed firms in developing countries? The Rwandan tourism sector explored

by Chris Foster 10/02/2015

Have Rwandan firms been able to access online platforms? What impact has access to these platforms had on firms?

by Chris Foster 10/02/2015

Tourism is becoming an increasingly important contributor to Rwanda’s economy. Image of Homo sapiens and Gorilla beringei beringei meeting in Rwanda's Volcanoes National Park by Andries3.

One of the great hopes for new Internet connectivity in the developing world is that it will allow those in developing countries who offer products and services to link to and profit from global customers. With the landing of undersea Internet infrastructure in East Africa, there have been hopes that as firms begin to use the Internet more extensively that improved links to markets will positively impact them. Central to enabling new customer transactions is the emergence of platforms—digital services, websites and online exchanges—that allow more direct customer-producer interactions to occur. As part of our work exploring the impacts of growing internet connectivity and digital ICTs in East Africa, we wanted to explore how digital platforms were affecting Rwandan firms. Have Rwandan firms been able to access online platforms? What impact has access to these platforms had on firms? Tourism is becoming an increasingly important contributor to Rwanda’s economy, with 3.1% direct contribution to GDP, and representing 7% of employment. Tourism is typically focused on affluent international tourists who come to explore the wildlife of the country, most notably as the most accessible location to see the mountain gorilla. Rwandan policy makers see tourism as a potential area for expansion, and new connectivity could be one key driver in making the country more accessible to customers. Tourist service providers in Rwanda have a very high Internet adoption, and even the smallest hotel or tour agency is likely to have at least one mobile Internet-connected laptop. Many of the global platforms also have a presence in the region: online travel agents such as Expedia and Hotels.com work with Rwandan hotels, common social media used by tourists such as TripAdvisor and Facebook are also well-known, and firms have been encouraged by the government to integrate into payment platforms like Visa. So, in the case of Rwandan tourism, Internet connectivity, Internet access and sector-wide platforms are certainly available for tourism firms. During our…

Development, Interviews

The economic expectations and potentials of broadband Internet in East Africa

by David Sutcliffe 13/03/2014

Were firms adopting internet, as it became cheaper? Had this new connectivity had the effects that were anticipated, or was it purely hype?

by David Sutcliffe 13/03/2014

Ed: There has a lot of excitement about the potential of increased connectivity in the region: where did this come from? And what sort of benefits were promised? Chris: Yes, at the end of the 2000s when the first fibre cables landed in East Africa, there was much anticipation about what this new connectivity would mean for the region. I remember I was in Tanzania at the time, and people were very excited about this development—being tired of the slow and expensive satellite connections where even simple websites could take a minute to load. The perception, both in the international press and from East African politicians was that the cables would be a game changer. Firms would be able to market and sell more directly to customers and reduce inefficient ‘intermediaries’. Connectivity would allow new types of digital-driven business, and it would provide opportunity for small and medium firms to become part of the global economy. We wanted to revisit this discussion. Were firms adopting internet, as it became cheaper? Had this new connectivity had the effects that were anticipated, or was it purely hype? Ed: So what is the current level and quality of broadband access in Rwanda? ie how connected are people on the ground? Chris: Internet access has greatly improved over the previous few years, and the costs of bandwidth have declined markedly. The government has installed a ‘backbone’ fibre network and in the private sector there has also been a growth in the number of firms providing Internet service. There are still some problems though. Prices are still are quite high, particularly for dedicated broadband connections, and in the industries we looked at (tea and tourism) many firms couldn’t afford it. Secondly, we heard a lot of complaints that lower bandwidth connections—WiMax and mobile internet—are unreliable and become saturated at peak times. So, Rwanda has come a long way, but we expect there will be more…

Development, Economics, Politics & Government

Is China shaping the Internet in Africa?

by Iginio Gagliardone 15/08/2013

Concerns have been expressed about the detrimental role China may play in African media sectors, by increasing authoritarianism and undermining Western efforts to promote openness and freedom of expression.

by Iginio Gagliardone 15/08/2013

CAPE TOWNSOUTH AFRICA, 06MAY11 - The Panel during the Future of China-Africa Relations session held at World Economic Forum on Africa 2011 held in Cape Town, South Africa, 4-6 May 2011. Copyright (cc-by-sa) © World Economic Forum (www.weforum.org/Photo Eric Miller emiller@iafrica.com

Ed: Concerns have been expressed (e.g. by Hillary Clinton and David Cameron) about the detrimental role China may play in African media sectors, by increasing authoritarianism and undermining Western efforts to promote openness and freedom of expression. Are these concerns fair? Iginio: China’s initiatives in the communication sector abroad are burdened by the negative record of its domestic media. For the Chinese authorities this is a challenge that does not have an easy solution as they can’t really use their international broadcasters to tell a different story about Chinese media and Chinese engagement with foreign media, because they won’t be trusted. As the linguist George Lakoff has explained, if someone is told “Don’t think of an elephant!” he will likely start “summoning the bulkiness, the grayness, the trunkiness of an elephant”. That is to say, “when we negate a frame, we evoke a frame.” Saying that “Chinese interventions are not increasing authoritarianism” won’t help much. The only path China can undertake is to develop projects and use its media in ways that fall outside the realm of what is expected, creating new associations between China and the media, rather than trying to redress existing ones. In part this is already happening. For example, CCTV Africa, the new initiative of state-owned China’s Central Television (CCTV) and China’s flagship effort to win African hearts and minds, has developed a strategy aimed not at directly offering an alternative image of China, but at advancing new ways of looking at Africa, offering unprecedented resources to African journalists to report from the continent and tapping into the narrative of a “rising Africa,” as a continent of opportunities rather than of hunger, wars and underdevelopment. Ed: Ideology has disappeared from the language of China-Africa cooperation, largely replaced by admissions of China’s interest in Africa’s resources and untapped potential. Does politics (e.g. China wanting to increase its international support and influence) nevertheless still inform the relationship? China’s…