Articles from Policy & Internet, Governance & Security, Policy, Politics & Government

The Power of Digital Participation – How Online Tools Affect and Are Affected by Policy Conflicts

by Ilana Schröder 16/12/2024

Can e-participation improve policy processes, or do existing conflicts hinder its potential?

by Ilana Schröder 16/12/2024

Vibrant abstract pattern of illuminated red LED lights forming a dynamic design.

Involving local communities in political decisions is essential for transparent governance. This involvement is especially important in controversial issues, such as the siting of infrastructure, where a balance must be struck between the collective benefits of projects and the personal costs for nearby residents. However, despite efforts to engage communities, participation processes often lead to protests, loss of trust, and project blockades. This is where e-participation tools can play a significant role. As digital transformation reshapes governance, an increasing number of online platforms are being integrated into traditional participation processes. These platforms aim to make participation more inclusive and transparent by allowing individuals to engage regardless of their location or the time and by fostering a space for clear knowledge exchange. Nonetheless, how effective are communities in accessing these tools, particularly when conflicts are already intense? Can e-participation improve policy processes, or do existing conflicts hinder its potential? Our recent article published in Policy & Internet, titled “Digital Citizen Participation in Policy Conflict and Concord: Evaluation of a Web-Based Planning Tool for Railroad Infrastructure” by Ilana Schröder and Nils C. Bandelow, explores these questions. The research examines the performance of e-participation in both low- and high-conflict settings by focusing on a web-based tool that allows citizens to propose alternative railroad routes. Study participants were asked to use the online tool in a hypothetical scenario characterized as either conflictual or consensual. They then assessed the tool’s ability to promote inclusion, transparency, conflict resolution, and efficiency in the decision-making process. Here are the key findings: E-Participation Can Enhance Transparency and Mutual Understanding: Participants in both low- and high-conflict scenarios indicated that digital participation tools help enhance transparency in decision-making processes. When used effectively, these tools clarify planning criteria, include local knowledge, and improve mutual understanding among stakeholders. Therefore, e-participation tools can help reduce conflict escalation and facilitate creative solutions to complex issues. Digital Tools Aren’t a One-Size-Fits-All Solution: While digital platforms have…

Articles from Policy & Internet, Democracy, Governance & Security, Policy, Politics & Government

A plot on democracy: has the role of e-petitioning changed with the mainstreaming of conspiracy theories?

by Ben Lyall 16/12/2024

The emergence of conspiracy theories within petitions is paradoxical: why target these beliefs at the government using an official government channel?

by Ben Lyall 16/12/2024

Silhouette of a hand placing a vote into a ballot box, symbolizing democracy.

In an era of increased digitisation, e-petitions have become a popular form of political engagement. However, as the parameters of truth, democracy, false news, and conspiracy are challenged, so too is the original role of parliamentary petitioning. In our article, published in Policy & Internet, my co-author and I argue that the amplification of conspiracy theories shifts the goalposts for e-petitioning in terms of function. Specifically, unlike traditional petitions, they are not primarily aimed at producing policy changes. Instead, they function as social objects that achieve various community outcomes while adhering to petition rules. Signatures on these petitions, although lacking automatic results, signal popularity. Thus, the content of petitions can serve as a platform for airing shared grievances on topics such as immigration, economics, and health—and can even experiment with new forms of communication, such as emojis. As it is known, petitions alone rarely lead to policy changes, though they often reflect public sentiment and can significantly impact protest campaigns or social movements. E-petitions exist in various formats, with private platforms like Change.org being among the most well-known. In Australia, there are different types of e-petitioning, and it’s important to distinguish between them. The first type is private e-petitions, which serve as gathering spaces for individuals united by a common cause. The second type is parliamentary petitions, which can be initiated at either the state or federal level. Parliamentary petitioning is a process entrenched in parliamentary conventions. The petitions committee enforces rules that enable Australian residents and citizens to express concerns to Parliament and has some authority to compel action from government representatives. While rare, there are notable examples of e-petitions that have led to meaningful change. For instance, the Senate inquiry into media diversity, initiated by former Prime Minister Kevin Rudd in 2020, started with e-petitioning. Similarly, changes to teacher education requirements, which received numerous petitions in 2021, are currently being implemented. Our recent article for Policy & Internet…

Articles from Policy & Internet, Democracy, Methods, Politics & Government

Do online consultations make citizens more satisfied with local democracy?

by Professor Tobias Escher 15/04/2024

We find that giving citizens an opportunity to have a say in political decisions influences their opinions about local politics—but not all of them are satisfied.

by Professor Tobias Escher 15/04/2024

In political discussions, the legitimacy crisis of democracy is a common theme. Even though citizens value the concept of democracy, they are often unhappy with how it is implemented. This issue also extends to the local level, where political decisions directly affect citizens. It is worth noting that whenever a local conflict arises, citizens (and policymakers themselves) often call for more participation as a means to increase the legitimacy of such decisions. As a result, municipalities frequently conduct public consultations and increasingly use the Internet to enable online participation. But what role can these online consultations play in improving legitimacy? In a recent study published by Policy & Internet, Bastian Rottinghaus and I investigated how participation in local consultation processes affects attitudes toward local politics. To achieve this, we examined participation procedures in which three German municipalities consulted their citizens on local cycling infrastructure. In each case, citizens submitted, commented on, and evaluated proposals through an online platform. After the end of these consultations, we surveyed nearly 600 citizens who had participated in these procedures. Here are some of our key findings: • The participation processes influenced the attitudes of those who participated in these consultations. • For many participants, the positive effect that was hoped for did indeed occur: they were more positive about local institutions (mayor, administration) and local politics as a whole. The decisive factor for the assessment was whether one expected local politics to take the citizens’ proposals seriously and act upon them. In other words, the result of the process was more important to attitudes than the process itself. • It is worth noting that this also applies to those with negative views of local politics. However, previous experience with local politics also played a role: those who already had a higher level of satisfaction and trust in the municipality became more positive by participating. • At the same time, participation may reduce satisfaction, especially…

Collective Action, Democracy

Hate speech by political actors on X. The Spanish case.

by Dr Elias Said-Hung 09/01/2024

Political agents utilize digital platforms as alternative venues to solidify their ideological stances, employing rhetorical tactics characterized by substantial emotional impact, disinformation content, and hate expressions against specific individuals or social groups.

by Dr Elias Said-Hung 09/01/2024

The widespread use of social networking platforms has facilitated enhanced communication between users and significantly influenced public opinion due to the vast amount of information readily available. Often, this information is shared anonymously and with immediate effect. Political figures have capitalized on this opportunity to engage with their audience directly, circumventing traditional media outlets. Their objective is to garner the attention of their potential voters by expressing their political perspectives on prominent issues and leaving a lasting impression on public opinion. Like numerous other countries, Spain grapples with political polarization and heightened tensions among actors in the prevailing landscape. During the early 2010s, Spain witnessed a significant increase in politically extreme groups, such as Vox, contributing to heightened political polarization. Political agents utilize digital platforms as alternative venues to solidify their ideological stances, employing rhetorical tactics characterized by substantial emotional impact, disinformation content, and hate expressions against specific individuals or social groups. This approach perpetuates prejudices and stereotypes among message recipients by repeatedly employing denigrant language. This phenomenon happens in a fragmented multi-party system like Spain’s, which comprises an array of national, local, and regional actors, and where the traditional two-party system is losing influence, and such tactics have attained greater significance. Digital platforms have emerged as the primary mode of interaction, facilitated by the echo chamber effect and homophily between users who typically engage in such scenarios. In these situations, political actors applied unidirectional communication to their voters. A form of communication that can involve the dissemination of disinformation and hate speech as tools for their rhetoric. This blog entry is based on a research paper titled “Promotion of hate speech by Spanish political actors on Twitter”, recently published in Policy & Internet (P&I). The study examines the extent and nature of hate speech on Twitter, as expressed by the 16 political groups in Spain’s Congress in 2020. We recognize the limitations of the scope of the paper. However, it…

Call for Papers, Submissions Closed

P&I Special Issue 2023 Call for Paper – Datafication. Platformisation. Metaverse. Global Internet Policy or a Fractured Communication Future?

by Jonathon Hutchinson 29/09/2022

Within our current online and hyper-connected lives, is it possible to have such a thing as global internet policy?

by Jonathon Hutchinson 29/09/2022

*Submissions for this event have closed. Please refer to the event page for further details* Datafication. Platformisation. Metaverse. Global Internet Policy or a Fractured Communication Future? Special Issue Call for Papers, Volume 15, Issue 4 Datafication. Platformisation. Metaverse. What is the state of global internet policy? Within our current online and hyper-connected lives, is it possible to have such a thing as global internet policy? Building off the 2022 Policy & Internet Conference, this special issue addresses the complex and multiple perspectives of internet policy from around the globe. As we evolve through the Anthropocene and attempt to navigate the significant challenges humanity currently faces, we are consistently reminded of the most pressing critical issues of our epoch. Economic systems are the point of breaking, industrial action mobilised by unions is at an all-time high, inflation is rising, workers’ pay continues to fall, and the stability of our political systems has come into question. Our health systems are under unfathomable stress, refugee numbers are increasing through displacement, and the war in Ukraine continues, all of which adds to the growing global societal, economic and political pressures. And yet, concurrently, our connectivity through digital media and its surrounding environments is at an all-time high, arguably from the rise of technology players providing suites of social media platforms and its supporting infrastructures that enable a seamless and convenient, always-on lifestyle. The same app that enables us to chat with our friends and family can also book our rideshares, order our food, pay for our purchases and tempt us to become internet celebrities. What was once framed as user generated content activity has now become a normalised cultural pastime, as TikTok influencers feed the demotic turn that sees ordinary folk become internet superstars in rather small timeframes. At the same time, policymakers are reforming legislation to address the incomprehensible imbalance of power that is generated by technology giants. One of the immediate issues…

Politics & Government

How can we encourage participation in online political deliberation?

by David Sutcliffe 01/06/2018

The Internet seems to provide an obvious opportunity to strengthen intra-party democracy and mobilise passive party members. However, these mobilising capacities are limited and participation has been low.

by David Sutcliffe 01/06/2018

The benefits of political participation may remain unclear if public deliberation takes place without a clear goal or a real say in decision-making for the participants. Image: Bündnis 90/Die Grünen Nordrhein-Westfalen (Flickr CC BY-SA 2.0)

Political parties have been criticised for failing to link citizen preferences to political decision-making. But in an attempt to enhance policy representation, many political parties have established online platforms to allow discussion of policy issues and proposals, and to open up their decision-making processes. The Internet—and particularly the social web—seems to provide an obvious opportunity to strengthen intra-party democracy and mobilise passive party members. However, these mobilising capacities are limited, and in most instances, participation has been low. In their Policy & Internet article “Does the Internet Encourage Political Participation? Use of an Online Platform by Members of a German Political Party,” Katharina Gerl, Stefan Marschall, and Nadja Wilker examine the German Greens’ online collaboration platform to ask why only some party members and supporters use it. The platform aims to improve the inclusion of party supporters and members in the party’s opinion-formation and decision-making process, but it has failed to reach inactive members. Instead, those who have already been active in the party also use the online platform. It also seems that classical resources such as education and employment status do not (directly) explain differences in participation; instead, participation is motivated by process-related and ideological incentives. We caught up with the authors to discuss their findings: Ed.: You say “When it comes to explaining political online participation within parties, we face a conceptual and empirical void.” Can you explain briefly what the offline models are, and why they don’t work for the Internet age? Katharina / Stefan / Nadja: According to Verba et al. (1995) the reasons for political non-participation can be boiled down to three factors: (1) citizens do not want to participate, (2) they cannot, (3) nobody asked them to. Speaking model-wise we can distinguish three perspectives: Citizens need certain resources like education, information, time and civic skills to participate (resource model and civic voluntarism model). The social psychological model looks at the role of attitudes and…

Politics & Government

Habermas by design: designing public deliberation into online platforms

by David Sutcliffe 03/05/2018

What particular platform features should we look to, to promote deliberative debate online?

by David Sutcliffe 03/05/2018

Advocates of deliberative democracy have always hoped that the Internet would provide the means for an improved public sphere. Image: March for Our Lives, Washington, by DK Lee (Flickr CC BY 2.0).

Advocates of deliberative democracy have always hoped that the Internet would provide the means for an improved public sphere. But what particular platform features should we look to, to promote deliberative debate online? In their Policy & Internet article “Design Matters! An Empirical Analysis of Online Deliberation on Different News Platforms”, Katharina Esau, Dennis Friess, and Christiane Eilders show how differences in the design of various news platforms result in significant variation in the quality of deliberation; measured as rationality, reciprocity, respect, and constructiveness. The empirical findings of their comparative analysis across three types of news platforms broadly support the assumption that platform design affects the level of deliberative quality of user comments. Deliberation was most likely to be found in news fora, which are of course specifically designed to initiate user discussions. News websites showed a lower level of deliberative quality, with Facebook coming last in terms of meeting deliberative design criteria and sustaining deliberation. However, while Facebook performed poorly in terms of overall level of deliberative quality, it did promote a high degree of general engagement among users. The study’s findings suggest that deliberative discourse in the virtual public sphere of the Internet is indeed possible, which is good news for advocates of deliberative theory. However, this will only be possible by carefully considering how platforms function, and how they are designed. Some may argue that the “power of design” (shaped by organisers like media companies), contradicts the basic idea of open debate amongst equals where the only necessary force is Habermas’s “forceless force of the better argument”. These advocates of an utterly free virtual public sphere may be disappointed, given it’s clear that deliberation is only likely to emerge if the platform is designed in a particular way. We caught up with the authors to discuss their findings: Ed: Just briefly: what design features did you find helped support public deliberation, i.e. reasoned, reciprocal, respectful, constructive discussion? Katharina…

Democracy, Interviews, Politics & Government

Does Internet voting offer a solution to declining electoral turnout?

by David Sutcliffe 19/09/2017

While a technological fix probably won’t address the underlying reasons for low turnout, it could help stop further decline by making voting easier.

by David Sutcliffe 19/09/2017

Electronic voting in Brussels. © European Union 2014 – European Parliament.

e-Voting had been discussed as one possible remedy for the continuing decline in turnout in Western democracies. In their Policy & Internet article “Could Internet Voting Halt Declining Electoral Turnout? New Evidence that e-Voting is Habit-forming”, Mihkel Solvak and Kristjan Vassil examine the degree to which e-voting is more habit forming than paper voting. Their findings indicate that while e-voting doesn’t seem to raise turnout, it might at least arrest its continuing decline in Western democracies. And any technology capable of stabilising turnout is worth exploring. Using cross-sectional survey data from five e-enabled elections in Estonia—a country with a decade’s experience of nationwide remote Internet voting—the authors show e-voting to be strongly persistent among voters, with clear evidence of habit formation. While a technological fix probably won’t address the underlying reasons for low turnout, it could help stop further decline by making voting easier for those who are more likely to turn out. Arresting turnout decline by keeping those who participate participating might be one realistic goal that e-voting is able to achieve. We caught up with the authors to discuss their findings: Ed.: There seems to be a general trend of declining electoral turnouts worldwide. Is there any form of consensus (based on actual data) on why voting rates are falling? Mihkel / Kristjan: A consensus in terms of a single major source of turnout decline that the data points to worldwide is clearly lacking. There is however more of an agreement as to why certain regions are experiencing a comparatively steeper decline. Disenchantment with democracy and an overall disappointment in politics is the number one reason usually listed when discussing lower and declining turnout levels in new democracies. While the same issues are nowadays also listed for older established democracies, there is no hard comparative evidence for it. We do know that the level of interest in and engagement with politics has declined across the board in Western…

Interviews, Politics & Government

What explains variation in online political engagement?

by David Sutcliffe 21/06/2017

Examining the supply of channels for digital politics distributed by Swedish municipalities and understanding the drivers of variation in local online engagement.

by David Sutcliffe 21/06/2017

Sweden is a leader in terms of digitalisation, but poorer municipalities struggle to find the resources to develop digital forms of politics. Image: Stockholm by Peter Tandlund (Flickr CC BY-NC-ND 2.0)

While much of the modern political process is now carried out digitally, ICTs have yet to bring democracies to their full utopian ideal. The drivers of involvement in digital politics from an individual perspective are well studied, but less attention has been paid to the supply-side of online engagement in politics. In his Policy & Internet article “Inequality in Local Digital Politics: How Different Preconditions for Citizen Engagement Can Be Explained,” Gustav Lidén examines the supply of channels for digital politics distributed by Swedish municipalities, in order to understand the drivers of variation in local online engagement. He finds a positive trajectory for digital politics in Swedish municipalities, but with significant variation between municipalities when it comes to opportunities for engagement in local politics via their websites. These patterns are explained primarily by population size (digital politics is costly, and larger societies are probably better able to carry these costs), but also by economic conditions and education levels. He also find that a lack of policies and unenthusiastic politicians creates poor possibilities for development, verifying previous findings that without citizen demand—and ambitious politicians—successful provision of channels for digital politics will be hard to achieve. We caught up with Gustav to discuss his findings: Ed.: I guess there must be a huge literature (also in development studies) on the interactions between connectivity, education, the economy, and supply and demand for digital government; and what the influencers are in each of these relationships. Not to mention causality. I’m guessing “everything is important, but nothing is clear”—is that fair? And do you think any “general principles” explaining demand and supply of electronic government/democracy could ever be established, if they haven’t already? Gustav: Although the literature in this field is becoming vast the subfield that I am primarily engaged in, that is the conditions for digital policy at the subnational level, has only recently attracted greater numbers of scholars. Even if predictors of these…

Interviews, Politics & Government

Could Voting Advice Applications force politicians to keep their manifesto promises?

by David Sutcliffe 12/06/2017

A number of studies have shown that VAA use has an impact on the cognitive behaviour of users, on their likelihood to participate in elections, and on the choice of the party they vote for.

by David Sutcliffe 12/06/2017

To what extent do VAAs alter the way voters perceive the meaning of elections, and encourage them to hold politicians to account for election promises? Image: ep_jhu (Flickr CC BY-NC 2.0)

In many countries, Voting Advice Applications (VAAs) have become an almost indispensable part of the electoral process, playing an important role in the campaigning activities of parties and candidates, an essential element of media coverage of the elections, and being widely used by citizens. A number of studies have shown that VAA use has an impact on the cognitive behaviour of users, on their likelihood to participate in elections, and on the choice of the party they vote for. These applications are based on the idea of issue and proximity voting—the parties and candidates recommended by VAAs are those with the highest number of matching positions on a number of political questions and issues. Many of these questions are much more specific and detailed than party programs and electoral platforms, and show the voters exactly what the party or candidates stand for and how they will vote in parliament once elected. In his Policy & Internet article “Do VAAs Encourage Issue Voting and Promissory Representation? Evidence From the Swiss Smartvote,” Andreas Ladner examines the extent to which VAAs alter the way voters perceive the meaning of elections, and encourage them to hold politicians to account for election promises. His main hypothesis is that VAAs lead to “promissory representation”—where parties and candidates are elected for their promises and sanctioned by the electorate if they don’t keep them. He suggests that as these tools become more popular, the “delegate model” is likely to increase in popularity: i.e. one in which politicians are regarded as delegates voted into parliament to keep their promises, rather than being voted a free mandate to act how they see fit (the “trustee model”). We caught up with Andreas to discuss his findings: Ed.: You found that issue-voters were more likely (than other voters) to say they would sanction a politician who broke their election promises. But also that issue voters are less politically engaged. So is this…