Politics & Government

Branded explicitly as “China Search: Authoritative National Search,” ChinaSo reinforces a sense of national identity. How does it perform?

State search engine ChinaSo launched in March 2014 following indifferent performance from the previous state-run search engine Jike. Its long-term impact on China’s search market and users remains unclear.

When Jike, the Chinese state-run search engine, launched in 2011, its efforts received a mixed response. The Chinese government pulled out all the stops to promote it, including placing Deng Yaping, one of China’s most successful athletes at the helm. Jike strategically branded itself as friendly, high-tech, and patriotic to appeal to national pride, competition, and trust. It also signaled a serious attempt by a powerful authoritarian state to nationalise the Internet within its territory, and to extend its influence in the digital sphere. However, plagued by technological inferiority, management deficiencies, financial woes and user indifference, Jike failed in terms of user adoption, pointing to the limits of state influence in the marketplace. Users and critics remain skeptical of state-run search engines. While some news outlets referred to Jike as “the little search engine that couldn’t,” Chinese propaganda was busy at work rebranding, recalibrating, and reimagining its efforts. The result? The search engine formally known as Jike has now morphed into a new enterprise known as “ChinaSo”. This transformation is not new—Jike originally launched in 2010 under the name Goso, rebranding itself as Jike a year later. The March 2014 unveiling of ChinaSo was the result of the merging of the two state-run search engines Jike and Panguso. Only time will tell if this new (ad)venture will prove more fruitful. However, several things are worthy of note here. First, despite repeated trials, the Chinese state has not given up on its efforts to expand its digital toolbox and weave a ‘China Wide Web’. Rather, state media have pooled their resources to make their collective, strategic bets. The merging of Jike and Panguso into ChinaSo was backed by several state media giants, including People’s Daily, Xinhua News Agency, and China Central Television. Branded explicitly as “China Search: Authoritative National Search,” ChinaSo reinforces a sense of national identity. How does it perform? ChinaSo now ranks 225th in China and 2139th globally (Alexa.com, 8…

Reflect upon the barriers preventing the OGD agenda from making a breakthrough into the mainstream.

Advocates hope that opening government data will increase government transparency, catalyse economic growth, address social and environmental challenges. Image by the UK's Open Data Institute.

Advocates of Open Government Data (OGD)—that is, data produced or commissioned by government or government-controlled entities that can be freely used, reused and redistributed by anyone—talk about the potential of such data to increase government transparency, catalyse economic growth, address social and environmental challenges and boost democratic participation. This heady mix of potential benefits has proved persuasive to the UK Government (and governments around the world). Over the past decade, since the emergence of the OGD agenda, the UK Government has invested extensively in making more of its data open. This investment has included £10 million to establish the Open Data Institute and a £7.5 million fund to support public bodies overcome technical barriers to releasing open data. Yet the transformative impacts claimed by OGD advocates, in government as well as NGOs such as the Open Knowledge Foundation, still seem a rather distant possibility. Even the more modest goal of integrating the creation and use of OGD into the mainstream practices of government, businesses and citizens remains to be achieved. In my recent article Barriers to the Open Government Data Agenda: Taking a Multi-Level Perspective (Policy & Internet 6:3) I reflect upon the barriers preventing the OGD agenda from making a breakthrough into the mainstream. These reflections centre on the five key finds of a survey exploring where key stakeholders within the UK OGD community perceive barriers to the OGD agenda. The key messages from the UK OGD community are that: 1. Barriers to the OGD agenda are perceived to be widespread  Unsurprisingly, given the relatively limited impact of OGD to date, my research shows that barriers to the OGD agenda are perceived to be widespread and numerous in the UK’s OGD community. What I find rather more surprising is the expectation, amongst policy makers, that these barriers ought to just melt away when exposed to the OGD agenda’s transparently obvious value and virtue. Given that the breakthrough of the…

It is the first piece of “crowdsourced” legislation on its way to becoming law in Finland.

November rainbows in front of the Finnish parliament house in Helsinki, one hour before the vote for same-sex marriage. Photo by Anni Sairio.

In a pivotal vote today, the Finnish parliament voted in favour of removing references to gender in the country’s marriage law, which will make it possible for same-sex couples to get married. It was predicted to be an extremely close vote, but in the end gender neutrality won with 105 votes to 92. Same-sex couples have been able to enter into registered partnerships in Finland since 2002, but this form of union lacks some of the legal and more notably symbolic privileges of marriage. Today’s decision is thus a historic milestone in the progress towards tolerance and equality before the law for all the people of Finland. Today’s parliamentary decision is also a milestone for another reason: it is the first piece of “crowdsourced” legislation on its way to becoming law in Finland. A 2012 constitutional change made it possible for 50,000 citizens or more to propose a bill to the parliament, through a mechanism known as the citizen initiative. Citizens can develop bills on a website maintained by the Open Ministry, a government-supported citizen association. The Open Ministry aims to be the deliberative version of government ministries that do the background work for government bills. Once the text of a citizen bill is finalised, citizens can also endorse it on a website maintained by the Ministry of Justice. If a bill attracts more than 50,000 endorsements within six months, it is delivered to the parliament. A significant reason behind the creation of the citien initiative system was to increase citizen involvement in decision making and thus enhance the legitimacy of Finland’s political system: to make people feel that they can make a difference. Finland, like most Western democracies, is suffering from dwindling voter turnout rates (though in the last parliamentary elections, domestic voter turnout was a healthy 70.5 percent). However, here lies one of the potential pitfalls of the citizen initiative system. Of the six citizen bills delivered to…

Editors must now decide not only what to publish and where, but how long it should remain prominent and visible to the audience on the front page of the news website.

Image of the Telegraph's state of the art "hub and spoke" newsroom layout by David Sim.

The political agenda has always been shaped by what the news media decide to publish—through their ability to broadcast to large, loyal audiences in a sustained manner, news editors have the ability to shape ‘political reality’ by deciding what is important to report. Traditionally, journalists pass to their editors from a pool of potential stories; editors then choose which stories to publish. However, with the increasing importance of online news, editors must now decide not only what to publish and where, but how long it should remain prominent and visible to the audience on the front page of the news website. The question of how much influence the audience has in these decisions has always been ambiguous. While in theory we might expect journalists to be attentive to readers, journalism has also been characterised as a profession with a “deliberate…ignorance of audience wants” (Anderson, 2011b). This ‘anti-populism’ is still often portrayed as an important journalistic virtue, in the context of telling people what they need to hear, rather than what they want to hear. Recently, however, attention has been turning to the potential impact that online audience metrics are having on journalism’s “deliberate ignorance”. Online publishing provides a huge amount of information to editors about visitor numbers, visit frequency, and what visitors choose to read and how long they spend reading it. Online editors now have detailed information about what articles are popular almost as soon as they are published, with these statistics frequently displayed prominently in the newsroom. The rise of audience metrics has created concern both within the journalistic profession and academia, as part of a broader set of concerns about the way journalism is changing online. Many have expressed concern about a ‘culture of click’, whereby important but unexciting stories make way for more attention grabbing pieces, and editorial judgments are overridden by traffic statistics. At a time when media business models are under great strain, the…

The research expectations seem to be that control and intervention by Beijing will be most likely on political and cultural topics, not likely on economic or entertainment ones.

Access to data from the Chinese Web, like other Web data, depends on platform policies, the level of data openness, and the availability of data intermediary and tools. Image of a Chinese Internet cafe by Hal Dick.

Ed: How easy is it to request or scrape data from the “Chinese Web”? And how much of it is under some form of government control? Han-Teng: Access to data from the Chinese Web, like other Web data, depends on the policies of platforms, the level of data openness, and the availability of data intermediary and tools. All these factors have direct impacts on the quality and usability of data. Since there are many forms of government control and intentions, increasingly not just the websites inside mainland China under Chinese jurisdiction, but also the Chinese “soft power” institutions and individuals telling the “Chinese story” or “Chinese dream” (as opposed to “American dreams”), it requires case-by-case research to determine the extent and level of government control and interventions. Based on my own research on Chinese user-generated encyclopaedias and Chinese-language twitter and Weibo, the research expectations seem to be that control and intervention by Beijing will be most likely on political and cultural topics, not likely on economic or entertainment ones. This observation is linked to how various forms of government control and interventions are executed, which often requires massive data and human operations to filter, categorise and produce content that are often based on keywords. It is particularly true for Chinese websites in mainland China (behind the Great Firewall, excluding Hong Kong and Macao), where private website companies execute these day-to-day operations under the directives and memos of various Chinese party and government agencies. Of course there is some extra layer of challenges if researchers try to request content and traffic data from the major Chinese websites for research, especially regarding censorship. Nonetheless, since most Web content data is open, researchers such as Professor Fu in Hong Kong University manage to scrape data sample from Weibo, helping researchers like me to access the data more easily. These openly collected data can then be used to measure potential government control, as has…

The Russian language blogosphere counts about 85 million blogs—an amount far beyond the capacities of any government to control—and is thereby able to function as a mass medium of “public opinion” and also to exercise influence.

Widely reported as fraudulent, the 2011 Russian Parliamentary elections provoked mass street protest action by tens of thousands of people in Moscow and cities and towns across Russia. Image by Nikolai Vassiliev.

Blogs are becoming increasingly important for agenda setting and formation of collective public opinion on a wide range of issues. In countries like Russia where the Internet is not technically filtered, but where the traditional media is tightly controlled by the state, they may be particularly important. The Russian language blogosphere counts about 85 million blogs—an amount far beyond the capacities of any government to control—and the Russian search engine Yandex, with its blog rating service, serves as an important reference point for Russia’s educated public in its search of authoritative and independent sources of information. The blogosphere is thereby able to function as a mass medium of “public opinion” and also to exercise influence. One topic that was particularly salient over the period we studied concerned the Russian Parliamentary elections of December 2011. Widely reported as fraudulent, they provoked immediate and mass street protest action by tens of thousands of people in Moscow and cities and towns across Russia, as well as corresponding activity in the blogosphere. Protesters made effective use of the Internet to organise a movement that demanded cancellation of the parliamentary election results, and the holding of new and fair elections. These protests continued until the following summer, gaining widespread national and international attention. Most of the political and social discussion blogged in Russia is hosted on the blog platform LiveJournal. Some of these bloggers can claim a certain amount of influence; the top thirty bloggers have over 20,000 “friends” each, representing a good circulation for the average Russian newspaper. Part of the blogosphere may thereby resemble the traditional media; the deeper into the long tail of average bloggers, however, the more it functions as more as pure public opinion. This “top list” effect may be particularly important in societies (like Russia’s) where popularity lists exert a visible influence on bloggers’ competitive behaviour and on public perceptions of their significance. Given the influence of these top…

The World Economic Forum engages business, political, academic and other leaders of society to shape global, regional and industry agendas.

The World Economic Forum engages business, political, academic and other leaders of society to shape global, regional and industry agendas. Image by World Economic Forum.

Last week, I was at the World Economic Forum in Davos, the first time that the Oxford Internet Institute has been represented there. Being closeted in a Swiss ski resort with 2,500 of the great, the good and the super-rich provided me with a good chance to see what the global elite are thinking about technological change and its role in ‘The Reshaping of the World: Consequences for Society, Politics and Business’, the stated focus of the WEF Annual Meeting in 2014. What follows are those impressions that relate to public policy and the internet, and reflect only my own experience there. Outside the official programme there are whole hierarchies of breakfasts, lunches, dinners and other events, most of which a newcomer to Davos finds it difficult to discover and some of which require one to be at least a president of a small to medium-sized state—or Matt Damon. There was much talk of hyperconnectivity, spirals of innovation, S-curves and exponential growth of technological diffusion, digitalisation and disruption. As you might expect, the pace of these was emphasised most by those participants from the technology industry. The future of work in the face of leaps forward in robotics was a key theme, drawing on the new book by Eric Brynjolfsson and Andrew McAfee, The Second Machine Age: Work, Progress and Prosperity in a Time of Brilliant Technologies, which is just out in the US. There were several sessions on digital health and the eventual fruition of decades of pilots in telehealth (a banned term now, apparently), as applications based on mobile technologies start to be used more widely. Indeed, all delegates were presented with a ‘Jawbone’ bracelet which tracks the wearer’s exercise and sleep patterns (7,801 steps so far today). And of course there was much talk about the possibilities afforded by big data, if not quite as much as I expected. The University of Oxford was represented in an…

How can social scientists help policy-makers in this changed environment, ensuring that social science research remains relevant?

As I discussed in a previous post on the promises and threats of big data for public policy-making, public policy making has entered a period of dramatic change. Widespread use of digital technologies, the Internet and social media means citizens and governments leave digital traces that can be harvested to generate big data. This increasingly rich data environment poses both promises and threats to policy-makers. So how can social scientists help policy-makers in this changed environment, ensuring that social science research remains relevant? Social scientists have a good record on having policy influence, indeed in the UK better than other academic fields, including medicine, as recent research from the LSE Public Policy group has shown. Big data hold major promise for social science, which should enable us to further extend our record in policy research. We have access to a cornucopia of data of a kind which is more like that traditionally associated with so-called ‘hard’ science. Rather than being dependent on surveys, the traditional data staple of empirical social science, social media such as Wikipedia, Twitter, Facebook, and Google Search present us with the opportunity to scrape, generate, analyse and archive comparative data of unprecedented quantity. For example, at the OII over the last four years we have been generating a dataset of all petition signing in the UK and US, which contains the joining rate (updated every hour) for the 30,000 petitions created in the last three years. As a political scientist, I am very excited by this kind of data (up to now, we have had big data like this only for voting, and that only at election time), which will allow us to create a complete ecology of petition signing, one of the more popular acts of political participation in the UK. Likewise, we can look at the entire transaction history of online organisations like Wikipedia, or map the link structure of government’s online presence. But…

Widespread use of digital technologies, the Internet and social media means both citizens and governments leave digital traces that can be harvested to generate big data.

The environment in which public policy is made has entered a period of dramatic change. Widespread use of digital technologies, the Internet and social media means both citizens and governments leave digital traces that can be harvested to generate big data. Policy-making takes place in an increasingly rich data environment, which poses both promises and threats to policy-makers. On the promise side, such data offers a chance for policy-making and implementation to be more citizen-focused, taking account of citizens’ needs, preferences and actual experience of public services, as recorded on social media platforms. As citizens express policy opinions on social networking sites such as Twitter and Facebook; rate or rank services or agencies on government applications such as NHS Choices; or enter discussions on the burgeoning range of social enterprise and NGO sites, such as Mumsnet, 38 degrees and patientopinion.org, they generate a whole range of data that government agencies might harvest to good use. Policy-makers also have access to a huge range of data on citizens’ actual behaviour, as recorded digitally whenever citizens interact with government administration or undertake some act of civic engagement, such as signing a petition. Data mined from social media or administrative operations in this way also provide a range of new data which can enable government agencies to monitor—and improve—their own performance, for example through log usage data of their own electronic presence or transactions recorded on internal information systems, which are increasingly interlinked. And they can use data from social media for self-improvement, by understanding what people are saying about government, and which policies, services or providers are attracting negative opinions and complaints, enabling identification of a failing school, hospital or contractor, for example. They can solicit such data via their own sites, or those of social enterprises. And they can find out what people are concerned about or looking for, from the Google Search API or Google trends, which record the search…

There has been a major shift in the policies of governments concerning participatory governance—that is, engaged, collaborative, and community-focused public policy.

Policy makers today must contend with two inescapable phenomena. On the one hand, there has been a major shift in the policies of governments concerning participatory governance—that is, engaged, collaborative, and community-focused public policy. At the same time, a significant proportion of government activities have now moved online, bringing about “a change to the whole information environment within which government operates” (Margetts 2009, 6). Indeed, the Internet has become the main medium of interaction between government and citizens, and numerous websites offer opportunities for online democratic participation. The Hansard Society, for instance, regularly runs e-consultations on behalf of UK parliamentary select committees. For examples, e-consultations have been run on the Climate Change Bill (2007), the Human Tissue and Embryo Bill (2007), and on domestic violence and forced marriage (2008). Councils and boroughs also regularly invite citizens to take part in online consultations on issues affecting their area. The London Borough of Hammersmith and Fulham, for example, recently asked its residents for thier views on Sex Entertainment Venues and Sex Establishment Licensing policy. However, citizen participation poses certain challenges for the design and analysis of public policy. In particular, governments and organisations must demonstrate that all opinions expressed through participatory exercises have been duly considered and carefully weighted before decisions are reached. One method for partly automating the interpretation of large quantities of online content typically produced by public consultations is text mining. Software products currently available range from those primarily used in qualitative research (integrating functions like tagging, indexing, and classification), to those integrating more quantitative and statistical tools, such as word frequency and cluster analysis (more information on text mining tools can be found at the National Centre for Text Mining). While these methods have certainly attracted criticism and skepticism in terms of the interpretability of the output, they offer four important advantages for the analyst: namely categorisation, data reduction, visualisation, and speed. 1. Categorisation. When analysing the results…