Politics & Government, Social Data Science

How big data is breathing new life into the smart cities concept

by Jonathan Bright 23/07/2015

If all the cars have GPS devices, all the people have mobile phones, and all opinions are expressed on social media, then do we really need the city to be smart at all?

by Jonathan Bright 23/07/2015

“Big data” is a growing area of interest for public policy makers: for example, it was highlighted in UK Chancellor George Osborne’s recent budget speech as a major means of improving efficiency in public service delivery. While big data can apply to government at every level, the majority of innovation is currently being driven by local government, especially cities, who perhaps have greater flexibility and room to experiment and who are constantly on a drive to improve service delivery without increasing budgets. Work on big data for cities is increasingly incorporated under the rubric of “smart cities”. The smart city is an old(ish) idea: give urban policymakers real time information on a whole variety of indicators about their city (from traffic and pollution to park usage and waste bin collection) and they will be able to improve decision making and optimise service delivery. But the initial vision, which mostly centred around adding sensors and RFID tags to objects around the city so that they would be able to communicate, has thus far remained unrealised (big up front investment needs and the requirements of IPv6 are perhaps the most obvious reasons for this). The rise of big data—large, heterogeneous datasets generated by the increasing digitisation of social life—has however breathed new life into the smart cities concept. If all the cars have GPS devices, all the people have mobile phones, and all opinions are expressed on social media, then do we really need the city to be smart at all? Instead, policymakers can simply extract what they need from a sea of data which is already around them. And indeed, data from mobile phone operators has already been used for traffic optimisation, Oyster card data has been used to plan London Underground service interruptions, sewage data has been used to estimate population levels, the examples go on. However, at the moment these examples remain largely anecdotal, driven forward by a few…

Politics & Government, Social Data Science

Digital Disconnect: Parties, Pollsters and Political Analysis in #GE2015

by Helen Margetts 11/05/2015

The Oxford Internet Institute undertook some live analysis of social media data over the night of the 2015 UK General Election.

by Helen Margetts 11/05/2015

‘Congratulations to my friend @Messina2012 on his role in the resounding Conservative victory in Britain’ tweeted David Axelrod, campaign advisor to Miliband, to his former colleague Jim Messina, Cameron’s strategy adviser, on May 8th. The former was Obama’s communications director and the latter campaign manager of Obama’s 2012 campaign. Along with other consultants and advisors and large-scale data management platforms from Obama’s hugely successful digital campaigns, Conservative and Labour used an arsenal of social media and digital tools to interact with voters throughout, as did all the parties competing for seats in the 2015 election. The parties ran very different kinds of digital campaigns. The Conservatives used advanced data science techniques borrowed from the US campaigns to understand how their policy announcements were being received and to target groups of individuals. They spent ten times as much as Labour on Facebook, using ads targeted at Facebook users according to their activities on the platform, geo-location and demographics. This was a top down strategy that involved working out was happening on social media and responding with targeted advertising, particularly for marginal seats. It was supplemented by the mainstream media, such as the Telegraph for example, which contacted its database of readers and subscribers to services such as Telegraph Money, urging them to vote Conservative. As Andrew Cooper tweeted after the election, ‘Big data, micro-targeting and social media campaigns just thrashed “5 million conversations” and “community organising”’. He has a point. Labour took a different approach to social media. Widely acknowledged to have the most boots on the real ground, knocking on doors, they took a similar ‘ground war’ approach to social media in local campaigns. Our own analysis at the Oxford Internet Institute shows that of the 450K tweets sent by candidates of the six largest parties in the month leading up to the general election, Labour party candidates sent over 120,000 while the Conservatives sent only 80,000, no more than…

Collective Action, Politics & Government

Political polarisation on social media: do birds of a feather flock together on Twitter?

by Anatoliy Gruzd 05/05/2015

Twitter’s connections tend to be less about strong social relationships and more about connecting with people for the purposes of commenting and information sharing.

by Anatoliy Gruzd 05/05/2015

Twitter has exploded in recent years, now boasting half a billion registered users. Like blogs and the world’s largest social networking platform, Facebook, Twitter has actively been used for political discourse during the past few elections in the US, Canada, and elsewhere but it differs from them in a number of significant ways. Twitter’s connections tend to be less about strong social relationships (such as those between close friends or family members), and more about connecting with people for the purposes of commenting and information sharing. Twitter also provides a steady torrent of updates and resources from individuals, celebrities, media outlets, and any other organisation seeking to inform the world as to its views and actions. This may well make Twitter particularly well suited to political debate and activity. Yet important questions emerge in terms of the patterns of conduct and engagement. Chief among them: are users mainly seeking to reinforce their own viewpoints and link with likeminded persons, or is there a basis for widening and thoughtful exposure to a variety of perspectives that may improve the collective intelligence of the citizenry as a result? Conflict and Polarisation Political polarisation often occurs in a so-called ‘echo chamber’ environment, in which individuals are exposed to only information and communities that support their own viewpoints, while ignoring opposing perspectives and insights. In such isolating and self-reinforcing conditions, ideas can become more engrained and extreme due to lack of contact with contradictory views and the exchanges that could ensue as a result. On the web, political polarisation has been found among political blogs, for instance. American researchers have found that liberal and conservative bloggers in the US tend to link to other bloggers who share their political ideology. For Kingwell, a prominent Canadian philosopher, the resulting dynamic is one that can be characterised by a decline in civility and a lessening ability for political compromise to take hold. He laments the emergence…

Politics & Government

Wikipedia sockpuppetry: linking accounts to real people is pure speculation

by taha yasseri 23/04/2015

Conservative chairman Grant Shapps is accused of sockpuppetry on Wikipedia, but this former Wikipedia admin isn’t so sure the evidence stands up.

by taha yasseri 23/04/2015

Conservative Party Chairman Grant Shapps gives a speech on free trade at the Institute of Directors in London.

Reposted from The Conversation. Wikipedia has become one of the most highly linked-to websites on the internet, with countless others using it as a reference. But it can be edited by anyone, and this has led to occasions where errors have been widely repeated—or where facts have been distorted to fit an agenda. The chairman of the UK’s Conservative Party, Grant Shapps, has been accused of editing Wikipedia pages related to him and his rivals within the party. The Guardian newspaper claims Wikipedia administrators blocked an account on suspicions that it was being used by Shapps, or someone in his employ. Wikipedia accounts are anonymous, so what is the support for these claims? Is it a case of fair cop or, as Shapps says in his defence, a smear campaign in the run-up to the election? Edits examined This isn’t the first time The Guardian has directed similar accusations against Shapps around edits to Wikipedia, with similar claims emerging in September 2012. The investigation examines a list of edits by three Wikipedia user accounts: Hackneymarsh, Historyset, and Contribsx, and several other edits from users without accounts, recorded only as their IP addresses—which the article claimed to be “linked” to Shapps. The Hackneymarsh account made 12 edits in a short period in May 2010. The Historyset account made five edits in a similar period. All the edits recorded by IP addresses date to between 2008 and 2010. Most recently, the Contribsx account has been active from August 2013 to April 2015. First of all, it is technically impossible to conclusively link any of those accounts or IP addresses to a real person. Of course you can speculate—and in this case it’s clear that these accounts seem to demonstrate great sympathy with Shapps based on the edits they’ve made. But no further information about the three usernames can be made public by the Wikimedia Foundation, as per its privacy policies. However, the case is different for the IP addresses. Using GeoIP or…

Interviews, Politics & Government

How do the mass media affect levels of trust in government?

by Greg Porumbescu 04/03/2015

Challenging the conventional wisdom that suggests greater exposure to mass media outlets will result in more negative perceptions of the public sector.

by Greg Porumbescu 04/03/2015

The South Korean Government, as well as the Seoul Metropolitan Government have gone to great lengths to enhance their openness, using many different ICTs. Seoul at night by jonasginter.

Ed: You examine the influence of citizens’ use of online mass media on levels of trust in government. In brief, what did you find? Greg: As I explain in the article, there is a common belief that mass media outlets, and especially online mass media outlets, often portray government in a negative light in an effort to pique the interest of readers. This tendency of media outlets to engage in ‘bureaucracy bashing’ is thought, in turn, to detract from the public’s support for their government. The basic assumption underpinning this relationship is that the more negative information on government there is, the more negative public opinion. However, in my analyses, I found evidence of a positive indirect relationship between citizens’ use of online mass media outlets and their levels of trust in government. Interestingly, however, the more frequently citizens used online mass media outlets for information about their government, the weaker this association became. These findings challenge conventional wisdom that suggests greater exposure to mass media outlets will result in more negative perceptions of the public sector. Ed: So you find that that the particular positive or negative spin of the actual message may not be as important as the individuals’ sense that they are aware of the activities of the public sector. That’s presumably good news—both for government, and for efforts to ‘open it up’? Greg: Yes, I think it can be. However, a few important caveats apply. First, the positive relationship between online mass media use and perceptions of government tapers off as respondents made more frequent use of online mass media outlets. In the study, I interpreted this to mean that exposure to mass media had less of an influence upon those who were more aware of public affairs, and more of an influence upon those who were less aware of public affairs. Therefore, there is something of a diminishing returns aspect to this relationship. Second, this…

Collective Action, Politics & Government, Social Data Science

Don’t knock clickivism: it represents the political participation aspirations of the modern citizen

by Max Halupka 01/03/2015

Is an action only ‘political’ if it takes place in the mainstream political arena; involving government, politicians or voting?

by Max Halupka 01/03/2015

Following a furious public backlash in 2011, the UK government abandoned plans to sell off 258,000 hectares of state-owned woodland. The public forest campaign by 38 Degrees gathered over half a million signatures.

How do we define political participation? What does it mean to say an action is ‘political’? Is an action only ‘political’ if it takes place in the mainstream political arena; involving government, politicians or voting? Or is political participation something that we find in the most unassuming of places, in sports, home and work? This question, ‘what is politics’ is one that political scientists seem to have a lot of trouble dealing with, and with good reason. If we use an arena definition of politics, then we marginalise the politics of the everyday; the forms of participation and expression that develop between the cracks, through need and ingenuity. However, if we broaden our approach as so to adopt what is usually termed a process definition, then everything can become political. The problem here is that saying that everything is political is akin to saying nothing is political, and that doesn’t help anyone. Over the years, this debate has plodded steadily along, with scholars on both ends of the spectrum fighting furiously to establish a working understanding. Then, the Internet came along and drew up new battle lines. The Internet is at its best when it provides a home for the disenfranchised, an environment where like-minded individuals can wipe free the dust of societal disassociation and connect and share content. However, the Internet brought with it a shift in power, particularly in how individuals conceptualised society and their role within it. The Internet, in addition to this role, provided a plethora of new and customisable modes of political participation. From the onset, a lot of these new forms of engagement were extensions of existing forms, broadening the everyday citizen’s participatory repertoire. There was a move from voting to e-voting, petitions to e-petitions, face-to-face communities to online communities; the Internet took what was already there and streamlined it, removing those pesky elements of time, space and identity. Yet, as the Internet continues…

Politics & Government, Tools

Will China’s new national search engine, ChinaSo, fare better than “The Little Search Engine that Couldn’t”?

by Min Jiang 10/02/2015

Branded explicitly as “China Search: Authoritative National Search,” ChinaSo reinforces a sense of national identity. How does it perform?

by Min Jiang 10/02/2015

State search engine ChinaSo launched in March 2014 following indifferent performance from the previous state-run search engine Jike. Its long-term impact on China’s search market and users remains unclear.

When Jike, the Chinese state-run search engine, launched in 2011, its efforts received a mixed response. The Chinese government pulled out all the stops to promote it, including placing Deng Yaping, one of China’s most successful athletes at the helm. Jike strategically branded itself as friendly, high-tech, and patriotic to appeal to national pride, competition, and trust. It also signaled a serious attempt by a powerful authoritarian state to nationalise the Internet within its territory, and to extend its influence in the digital sphere. However, plagued by technological inferiority, management deficiencies, financial woes and user indifference, Jike failed in terms of user adoption, pointing to the limits of state influence in the marketplace. Users and critics remain skeptical of state-run search engines. While some news outlets referred to Jike as “the little search engine that couldn’t,” Chinese propaganda was busy at work rebranding, recalibrating, and reimagining its efforts. The result? The search engine formally known as Jike has now morphed into a new enterprise known as “ChinaSo”. This transformation is not new—Jike originally launched in 2010 under the name Goso, rebranding itself as Jike a year later. The March 2014 unveiling of ChinaSo was the result of the merging of the two state-run search engines Jike and Panguso. Only time will tell if this new (ad)venture will prove more fruitful. However, several things are worthy of note here. First, despite repeated trials, the Chinese state has not given up on its efforts to expand its digital toolbox and weave a ‘China Wide Web’. Rather, state media have pooled their resources to make their collective, strategic bets. The merging of Jike and Panguso into ChinaSo was backed by several state media giants, including People’s Daily, Xinhua News Agency, and China Central Television. Branded explicitly as “China Search: Authoritative National Search,” ChinaSo reinforces a sense of national identity. How does it perform? ChinaSo now ranks 225th in China and 2139th globally (Alexa.com, 8…

Politics & Government

Why does the Open Government Data agenda face such barriers?

by Chris Martin 26/01/2015

Reflect upon the barriers preventing the OGD agenda from making a breakthrough into the mainstream.

by Chris Martin 26/01/2015

Advocates hope that opening government data will increase government transparency, catalyse economic growth, address social and environmental challenges. Image by the UK's Open Data Institute.

Advocates of Open Government Data (OGD)—that is, data produced or commissioned by government or government-controlled entities that can be freely used, reused and redistributed by anyone—talk about the potential of such data to increase government transparency, catalyse economic growth, address social and environmental challenges and boost democratic participation. This heady mix of potential benefits has proved persuasive to the UK Government (and governments around the world). Over the past decade, since the emergence of the OGD agenda, the UK Government has invested extensively in making more of its data open. This investment has included £10 million to establish the Open Data Institute and a £7.5 million fund to support public bodies overcome technical barriers to releasing open data. Yet the transformative impacts claimed by OGD advocates, in government as well as NGOs such as the Open Knowledge Foundation, still seem a rather distant possibility. Even the more modest goal of integrating the creation and use of OGD into the mainstream practices of government, businesses and citizens remains to be achieved. In my recent article Barriers to the Open Government Data Agenda: Taking a Multi-Level Perspective (Policy & Internet 6:3) I reflect upon the barriers preventing the OGD agenda from making a breakthrough into the mainstream. These reflections centre on the five key finds of a survey exploring where key stakeholders within the UK OGD community perceive barriers to the OGD agenda. The key messages from the UK OGD community are that: 1. Barriers to the OGD agenda are perceived to be widespread Unsurprisingly, given the relatively limited impact of OGD to date, my research shows that barriers to the OGD agenda are perceived to be widespread and numerous in the UK’s OGD community. What I find rather more surprising is the expectation, amongst policy makers, that these barriers ought to just melt away when exposed to the OGD agenda’s transparently obvious value and virtue. Given that the breakthrough of the…

Politics & Government

Finnish decision to allow same-sex marriage “shows the power of citizen initiatives”

by Vili Lehdonvirta 28/11/2014

It is the first piece of “crowdsourced” legislation on its way to becoming law in Finland.

by Vili Lehdonvirta 28/11/2014

November rainbows in front of the Finnish parliament house in Helsinki, one hour before the vote for same-sex marriage. Photo by Anni Sairio.

In a pivotal vote today, the Finnish parliament voted in favour of removing references to gender in the country’s marriage law, which will make it possible for same-sex couples to get married. It was predicted to be an extremely close vote, but in the end gender neutrality won with 105 votes to 92. Same-sex couples have been able to enter into registered partnerships in Finland since 2002, but this form of union lacks some of the legal and more notably symbolic privileges of marriage. Today’s decision is thus a historic milestone in the progress towards tolerance and equality before the law for all the people of Finland. Today’s parliamentary decision is also a milestone for another reason: it is the first piece of “crowdsourced” legislation on its way to becoming law in Finland. A 2012 constitutional change made it possible for 50,000 citizens or more to propose a bill to the parliament, through a mechanism known as the citizen initiative. Citizens can develop bills on a website maintained by the Open Ministry, a government-supported citizen association. The Open Ministry aims to be the deliberative version of government ministries that do the background work for government bills. Once the text of a citizen bill is finalised, citizens can also endorse it on a website maintained by the Ministry of Justice. If a bill attracts more than 50,000 endorsements within six months, it is delivered to the parliament. A significant reason behind the creation of the citien initiative system was to increase citizen involvement in decision making and thus enhance the legitimacy of Finland’s political system: to make people feel that they can make a difference. Finland, like most Western democracies, is suffering from dwindling voter turnout rates (though in the last parliamentary elections, domestic voter turnout was a healthy 70.5 percent). However, here lies one of the potential pitfalls of the citizen initiative system. Of the six citizen bills delivered to…

Politics & Government

The life and death of political news: using online data to measure the impact of the audience agenda

by Jonathan Bright 09/09/2014

Editors must now decide not only what to publish and where, but how long it should remain prominent and visible to the audience on the front page of the news website.

by Jonathan Bright 09/09/2014

Image of the Telegraph's state of the art "hub and spoke" newsroom layout by David Sim.

The political agenda has always been shaped by what the news media decide to publish—through their ability to broadcast to large, loyal audiences in a sustained manner, news editors have the ability to shape ‘political reality’ by deciding what is important to report. Traditionally, journalists pass to their editors from a pool of potential stories; editors then choose which stories to publish. However, with the increasing importance of online news, editors must now decide not only what to publish and where, but how long it should remain prominent and visible to the audience on the front page of the news website. The question of how much influence the audience has in these decisions has always been ambiguous. While in theory we might expect journalists to be attentive to readers, journalism has also been characterised as a profession with a “deliberate…ignorance of audience wants” (Anderson, 2011b). This ‘anti-populism’ is still often portrayed as an important journalistic virtue, in the context of telling people what they need to hear, rather than what they want to hear. Recently, however, attention has been turning to the potential impact that online audience metrics are having on journalism’s “deliberate ignorance”. Online publishing provides a huge amount of information to editors about visitor numbers, visit frequency, and what visitors choose to read and how long they spend reading it. Online editors now have detailed information about what articles are popular almost as soon as they are published, with these statistics frequently displayed prominently in the newsroom. The rise of audience metrics has created concern both within the journalistic profession and academia, as part of a broader set of concerns about the way journalism is changing online. Many have expressed concern about a ‘culture of click’, whereby important but unexciting stories make way for more attention grabbing pieces, and editorial judgments are overridden by traffic statistics. At a time when media business models are under great strain, the…