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Child Safety, Wellbeing

How and why is children’s digital data being harvested?

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by Huw Davies

It’s time to refocus on our responsibilities to children before they are eclipsed by the commercial incentives that are driving digital developments.

by Huw Davies

“Whether your child is an artist, a storyteller, a singer or a scientist, I’m the lovable little friend that will bring that out!” says the FisherPrice Smart Bear.

Everyone of a certain age remembers logging-on to a noisy dial-up modem and surfing the Web via AOL or AltaVista. Back then, the distinction between offline and online made much more sense. Today, three trends are conspiring to firmly confine this distinction to history. These are the mass proliferation of Wi-Fi, the appification of the Web, and the rapid expansion of the Internet of (smart) Things. Combined they are engineering multi-layered information ecosystems that enmesh around children going about their every day lives. But it’s time to refocus on our responsibilities to children before they are eclipsed by the commercial incentives that are driving these developments. Three Trends 1. The proliferation of Wi-Fi means when children can use smart phones or tablets in variety of new contexts including on buses and trains, in hotels and restaurants, in school, libraries and health centre waiting rooms. 2. Research confirms apps on smart phones and tablets are now children’s primary gateway to the Web. This is the appification of the Web that Jonathon Zittrain predicted: the WeChat app, popular in China, is becoming its full realisation. 3. Simultaneously, the rapid expansion of the Internet of Things means everything is becoming ‘smart’ – phones, cars, toys, baby monitors, watches, toasters: we are even promised smart cities. Essentially, this means these devices have an IP address that allows to them receive, process, and transmit data on the Internet. Often these devices (including personal assistants like Alexa, game consoles and smart TVs) are picking up data produced by children. Marketing about smart toys tells us they are enhancing children’s play, augmenting children’s learning, incentivising children’s healthy habits and can even reclaim family time. Salient examples include Hello Barbie and Smart Toy Bear, which use voice and/or image recognition and connect to the cloud to analyse, process, and respond to children’s conversations and images. This sector is expanding to include app-enabled toys such as toy drones, cars, and droids (e.g. Star…

“Whether your child is an artist, a storyteller, a singer or a scientist, I’m the lovable little friend that will bring that out!” says the FisherPrice Smart Bear.

Development, Interviews

Has Internet policy had any effect on Internet penetration in Sub-Saharan Africa?

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by David Sutcliffe

It is important for policymakers to ask how policy can bridge economic inequality. But does policy actually have an effect on these differences? And if so, which specific policy variables?

by David Sutcliffe

The last decade has seen a rapid growth of Internet access across Africa, although it has not been evenly distributed. Cameroonian Cybercafe by SarahTz (Flickr CC BY 2.0).

There is a consensus among researchers that ICT is an engine for growth, and it’s also considered by the OECD to be a part of fundamental infrastructure, like electricity and roads. The last decade has seen a rapid growth of Internet access across Africa, although it has not been evenly distributed. Some African countries have an Internet penetration of over 50 percent (such as the Seychelles and South Africa) whereas some resemble digital deserts, not even reaching two percent. Even more surprisingly, countries that are seemingly comparable in terms of economic development often show considerable differences in terms of Internet access (e.g., Kenya and Ghana). Being excluded from the Internet economy has negative economic and social implications; it is therefore important for policymakers to ask how policy can bridge this inequality. But does policy actually have an effect on these differences? And if so, which specific policy variables? In their Policy & Internet article “Crossing the Digital Desert in Sub-Saharan Africa: Does Policy Matter?”, Robert Wentrup, Xiangxuan Xu, H. Richard Nakamura, and Patrik Ström address the dearth of research assessing the interplay between policy and Internet penetration by identifying Internet penetration-related policy variables and institutional constructs in Sub-Saharan Africa. It is a first attempt to investigate whether Internet policy variables have any effect on Internet penetration in Sub-Saharan Africa, and to shed light on them. Based on a literature review and the available data, they examine four variables: (i) free flow of information (e.g. level of censorship); (ii) market concentration (i.e. whether or not internet provision is monopolistic); (iii) the activity level of the Universal Service Fund (a public policy promoted by some governments and international telecom organizations to address digital inclusion); and (iv) total tax on computer equipment, including import tariffs on personal computers. The results show that only the activity level of the USF and low total tax on computer equipment are significantly positively related to Internet penetration…

The last decade has seen a rapid growth of Internet access across Africa, although it has not been evenly distributed. Cameroonian Cybercafe by SarahTz (Flickr CC BY 2.0).

Governance & Security, Interviews

We aren’t “rational actors” when it comes to privacy—and we need protecting

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by David Sutcliffe

The popularity of technologies and services that reveal insights about our daily lives paints a picture of a public that is voluntarily offering itself up to increasingly invasive forms of surveillance.

by David Sutcliffe

We are increasingly exposed to new practices of data collection. Image by ijclark (Flickr CC BY 2.0).

As digital technologies and platforms are increasingly incorporated into our lives, we are exposed to new practices of data creation and collection—and there is evidence that American citizens are deeply concerned about the consequences of these practices. But despite these concerns, the public has not abandoned technologies that produce data and collect personal information. In fact, the popularity of technologies and services that reveal insights about our health, fitness, medical conditions, and family histories in exchange for extensive monitoring and tracking paints a picture of a public that is voluntarily offering itself up to increasingly invasive forms of surveillance. This seeming inconsistency between intent and behaviour is routinely explained with reference to the “privacy paradox”. Advertisers, retailers, and others with a vested interest in avoiding the regulation of digital data collection have pointed to this so-called paradox as an argument against government intervention. By phrasing privacy as a choice between involvement in (or isolation from) various social and economic communities, they frame information disclosure as a strategic decision made by informed consumers. Indeed, discussions on digital privacy have been dominated by the idea of the “empowered consumer” or “privacy pragmatist”—an autonomous individual who makes informed decisions about the disclosure of their personal information. But there is increasing evidence that “control” is a problematic framework through which to operationalize privacy. In her Policy & Internet article “From Privacy Pragmatist to Privacy Resigned: Challenging Narratives of Rational Choice in Digital Privacy Debates,” Nora A. Draper examines how the figure of the “privacy pragmatist” developed by the prominent privacy researcher Alan Westin has been used to frame privacy within a typology of personal preference—a framework that persists in academic, regulatory, and commercial discourses in the United States. Those in the pragmatist group are wary about the safety and security of their personal information, but make supposedly rational decisions about the conditions under which they are comfortable with disclosure, logically calculating the costs and…

We are increasingly exposed to new practices of data collection. Image by ijclark (Flickr CC BY 2.0).

Governance & Security, Interviews

How do we encourage greater public inclusion in Internet governance debates?

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by David Sutcliffe

The Internet is neither purely public nor private, but combines public and private networks, platforms, and interests. Given its complexity and global importance, there is clearly a public interest in how it is governed.

by David Sutcliffe

Reading of the NetMundial outcome document, by mikiwoz (Flickr CC BY-SA 2.0)

The Internet is neither purely public nor private, but combines public and private networks, platforms, and interests. Given its complexity and global importance, there is clearly a public interest in how it is governed, and role of the public in Internet governance debates is a critical issue for policymaking. The current dominant mechanism for public inclusion is the multistakeholder approach, i.e. one that includes governments, industry and civil society in governance debates. Despite at times being used as a shorthand for public inclusion, multistakeholder governance is implemented in many different ways and has faced criticism, with some arguing that multistakeholder discussions serve as a cover for the growth of state dominance over the Web, and enables oligarchic domination of discourses that are ostensibly open and democratic. In her Policy & Internet article “Searching for the Public in Internet Governance: Examining Infrastructures of Participation at NETmundial”, Sarah Myers West examines the role of the public in Internet governance debates, with reference to public inclusion at the 2014 Global Multistakeholder Meeting on the Future of Internet Governance (NETmundial). NETmundial emerged at a point when public legitimacy was a particular concern for the Internet governance community, so finding ways to include the rapidly growing, and increasingly diverse group of stakeholders in the governance debate was especially important for the meeting’s success. This is particularly significant as the Internet governance community faces problems of increasing complexity and diversity of views. The growth of the Internet has made the public central to Internet governance—but introduces problems around the growing number of stakeholders speaking different languages, with different technical backgrounds, and different perspectives on the future of the Internet. However, the article suggests that rather than attempting to unify behind a single institution or achieve public consensus through a single, deliberative forum, the NETmundial example suggests that the Internet community may further fragment into multiple publics, further redistributing into a more networked and “agonistic” model. This…

Reading of the NetMundial outcome document, by mikiwoz (Flickr CC BY-SA 2.0)

Health, Wellbeing

We should look to automation to relieve the current pressures on healthcare

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by c

Automation may address these pressures in primary care, while also reconfiguring the work of staff roles and changing the patient-doctor relationship.

by c

Image by TheeErin (Flickr CC BY-NC-ND 2.0), who writes: “Working on a national cancer research project. This is the usual volume of mail that comes in two-days time.”

In many sectors, automation is seen as a threat due to the potential for job losses. By contrast, automation is seen as an opportunity in healthcare, as a way to address pressures including staff shortages, increasing demand and workloads, reduced budget, skills shortages, and decreased consultation times. Automation may address these pressures in primary care, while also reconfiguring the work of staff roles and changing the patient-doctor relationship. In the interview below, Matt Willis discusses a project, funded by The Health Foundation, which looks at opportunities and challenges to automation in NHS England general practice services. While the main goal of the project is to classify work tasks and then calculate the probability that each task will be automated, Matt is currently conducting ethnographic fieldwork in primary care sites to understand the work practices of surgery staff and clinicians. Since the first automated pill counting machine was introduced in 1970 the role of the pharmacist has expanded to where they now perform more patient consultations, consult with primary care physicians, and require greater technical skill (including a Pharm.D degree). While this provides one clear way in which a medical profession has responded to automation, the research team is now looking at how automation will reconfigure other professions in primary care, and how it will shape its technical and digital infrastructures. We caught up with Matt Willis to explore the implications of automation in primary care. Ed.: One finding from an analysis by Frey and Osborne is that most healthcare occupations (that involve things like social intelligence, caring etc.) show a remarkably low probability for computerisation. But what sorts of things could be automated, despite that? Matt: While providing care is the most important work that happens in primary care, there are many tasks that support that care. Many of those tasks are highly structured and repetitive, ideal things we can automate. There is an incredible amount of what I call…

Image by TheeErin (Flickr CC BY-NC-ND 2.0), who writes: “Working on a national cancer research project. This is the usual volume of mail that comes in two-days time.”

Economics, Interviews, Politics & Government

Should citizens be allowed to vote on public budgets?

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by David Sutcliffe

Considered to be a successful example of empowered democratic governance, participatory budgeting has spread among many cities in Brazil.

by David Sutcliffe

Image: a youth occupation of Belo Horizonte to present and discuss different forms of occupation of urban space, by upsilon (Flickr CC BY-SA).

There is a general understanding that public decision-making could generate greater legitimacy for political decisions, greater trust in government action and a stronger sense of representation. One way of listening to citizens’ demands and improving their trust in politics is the creation of online communication channels whereby issues, problems, demands, and suggestions can be addressed. One example, participatory budgeting, is the process by which ordinary citizens are given the opportunity to make decisions regarding a municipal budget, by suggesting, discussing, and nominating projects that can be carried out within it. Considered to be a successful example of empowered democratic governance, participatory budgeting has spread among many cities in Brazil, and after being recommended by the World Bank and UN-Habitat, also implemented in various cities worldwide. The Policy & Internet article “Do Citizens Trust Electronic Participatory Budgeting? Public Expression in Online Forums as an Evaluation Method in Belo Horizonte” by Samuel A. R. Barros and Rafael C. Sampaio examines the feelings, emotions, narratives, and perceptions of political effectiveness and political representation shared in these forums. They discuss how online messages and feelings expressed through these channels can be used to assess public policies, as well as examining some of the consequences of ignoring them. Recognised as one of the most successful e-democracy experiences in Brazil, Belo Horizonte’s electronic participatory budgeting platform was created in 2006 to allow citizens to deliberate and vote in online forums provided by the city hall. The initiative involved around 174,000 participants in 2006 and 124,000 in 2008. However, only 25,000 participants took part in the 2011 edition, indicating significant loss of confidence in the process. It is a useful case to assess the reasons for success and failure of e-participation initiatives. There is some consensus in the literature on participants’ need to feel that their contributions will be taken into consideration by those who promote initiatives and, ideally, that these contributions will have effects and practical…

Image: a youth occupation of Belo Horizonte to present and discuss different forms of occupation of urban space, by upsilon (Flickr CC BY-SA).

Economics

Can universal basic income counter the ill-effects of the gig economy?

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by admin

Basic income is an interesting solution for the gig economy, because it addresses its problems from a new angle.

by admin

Platforms like eBay, Uber, Airbnb, and Freelancer are thriving, growing the digital economy and disrupting existing business. The question is how to ensure that the transformations they entail have a positive impact on society. Here, universal basic income may have a role to play. Few social policy ideas are as hot today as universal basic income. Social scientists, technologists, and politicians from both ends of the political spectrum see it as a potential solution to the unemployment that automation and artificial intelligence are expected to create. It has also been floated as a potential solution to the rise of the gig economy, where work is centred around on-demand tasks and short-term projects as opposed to regular full-time employment. This is the kind of employment that platforms like Uber and Freelancer are based on. Automation and the gig economy are actually closely linked. Isolating and codifying a job task in such a way that it can be outsourced to a gig worker can be the first step towards automating that task. Once a task has been automated, gig workers are used to train and supervise the algorithm. Meanwhile, expert online contractors are hired to fine-tune the technology. More often than not, a finished artificial intelligence system is actually an ensemble of machines and human workers acting in concert. Basic income is an interesting solution for the gig economy, because it addresses its problems from a new angle. One of the most problematic aspects of the gig economy has to do with its negative job characteristics. Though gig work can provide autonomy and good earnings for some, it also involves uncertainty and insecurity, and for many can entail working antisocial hours for little pay. A sort of default policy response therefore tends to be to regulate gig work back into the mould of standard employment, consisting of things like guaranteed working hours and notice periods. Basic income takes a different angle. It…

Governance & Security, Interviews

Governments Want Citizens to Transact Online: And This Is How to Nudge Them There

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by Peter John

Peter John and Toby Blume design and report a randomised control trial that encouraged users of a disability parking scheme to renew online.

by Peter John

A randomised control trial that “nudged” users of a disability parking scheme to renew online showed a six percentage point increase in online renewals. Image: Wendell (Flickr).

In an era when most transactions occur online, it’s natural for public authorities to want the vast bulk of their contacts with citizens to occur through the Internet. But they also face a minority for whom paper and face-to-face interactions are still preferred or needed—leading to fears that efforts to move services online “by default” might reinforce or even encourage exclusion. Notwithstanding these fears, it might be possible to “nudge” citizens from long-held habits by making online submission advantageous and other routes of use more difficult. Behavioural public policy has been strongly advocated in recent years as a low-cost means to shift citizen behaviour, and has been used to reform many standard administrative processes in government. But how can we design non-obtrusive nudges to make users shift channels without them losing access to services? In their new Policy & Internet article “Nudges That Promote Channel Shift: A Randomised Evaluation of Messages to Encourage Citizens to Renew Benefits Online” Peter John and Toby Blume design and report a randomised control trial that encouraged users of a disability parking scheme to renew online. They found that by simplifying messages and adding incentives (i.e. signalling the collective benefit of moving online) users were encouraged to switch from paper to online channels by about six percentage points. As a result of the intervention and ongoing efforts by the Council, virtually all the parking scheme users now renew online. The finding that it’s possible to appeal to citizens’ willingness to act for collective benefit is encouraging. The results also support the more general literature that shows that citizens’ use of online services is based on trust and confidence with public services and that interventions should go with the grain of citizen preferences and norms. We caught up with Peter John to discuss his findings, and the role of behavioural public policy in government: Ed.: Is it fair to say that the real innovation of behavioural…

A randomised control trial that “nudged” users of a disability parking scheme to renew online showed a six percentage point increase in online renewals. Image: Wendell (Flickr).

Books, Social Data Science, Wellbeing

Exploring the world of self-tracking: who wants our data and why?

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by Gina Neff

What happens when we turn our everyday experience—in particular, health and wellness-related experience—into data?

by Gina Neff

Benjamin Franklin used to keep charts of his time spent and virtues lived up to. Today, we use technology to self-track: our hours slept, steps taken, calories consumed, medications administered. But what happens when we turn our everyday experience—in particular, health and wellness-related experience—into data? “Self-Tracking” (MIT Press) by Gina Neff and Dawn Nafus examines how people record, analyse, and reflect on this data—looking at the tools they use and the communities they become part of, and offering an introduction to the essential ideas and key challenges of using these technologies. In considering self-tracking as a social and cultural phenomenon, they describe not only the use of data as a kind of mirror of the self but also how this enables people to connect to, and learn from, others. They also consider what’s at stake: who wants our data and why, the practices of serious self-tracking enthusiasts, the design of commercial self-tracking technology, and how people are turning to self-tracking to fill gaps in the healthcare system. None of us can lead an entirely untracked life today, but in their book, Gina and Dawn show us how to use our data in a way that empowers and educates us. We caught up with Gina to explore the self-tracking movement: Ed.: Over one hundred million wearable sensors were shipped last year to help us gather data about our lives. Is the trend and market for personal health-monitoring devices ever-increasing, or are we seeing saturation of the device market and the things people might conceivably want to (pay to) monitor about themselves? Gina: By focusing on direct-to-consumer wearables and mobile apps for health and wellness in the US we see a lot of tech developed with very little focus on impact or efficacy. I think to some extent we’ve hit the trough in the ‘hype’ cycle, where the initial excitement over digital self-tracking is giving way to the hard and serious work…

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