privacy

Many people—even in China—see the Internet as a tool for free speech and as a place where you can expect a certain degree of privacy and anonymity.

There are now over half a billion Internet users in China, part of a shift in the centre of gravity of Internet use away from the US and Europe. Image of Pudong International Airport, Shanghai, by ToGa Wanderings.

Ed: You recently presented your results at the OII’s China and the New Internet World ICA preconference. What were people most interested in? Gillian: A lot of people were interested in our finding that China was such a big online shopping market compared to other countries, with 60% of our survey respondents reporting that they make an online purchase at least weekly. That’s twice the world’s average. A lot of people who study the Chinese Internet talk about governance issues rather than commerce, but the fact that there is this massive investment in ecommerce in China and a rapid transition to a middle class lifestyle for such a large number of Chinese means that Chinese consumer behaviours will have a significant impact on global issues such as resource scarcity, global warming, and the global economy. Others were interested in our findings concerning Internet use in ’emerging’ Internet countries like China. The Internet’s development in Western Europe and the US was driven by people who saw the technology as a platform for freedom of expression and peer-to-peer applications. In China, you see this optimism but you also see that a lot of people coming online move straight to smart phones and other locked-down technologies like the iPad, which you can only interact with in a certain way. Eighty-six percent of our Chinese respondents reported that they owned a smart phone, which was the highest percentage of all of the 24 countries we examined individually. A lot of these people are using those devices to play games and watch movies, which is a very different initial exposure to the Internet than we saw in early adopting Western countries. Ed: So, a lot of significant differences between usages in emerging versus established Internet nations. Any similarities? Gillian: In general, we find that uses are different but values are similar. People in emerging nations share the same values concerning free speech, privacy, and control…

As Africa goes digital, the challenge for policymakers becomes moving from digitisation to managing and curating digital data in ways that keep people’s identities and activities secure.

Africa is in the midst of a technological revolution, and the current wave of digitisation has the potential to make the continent’s citizens a rich mine of data. Intersection in Zomba, Malawi. Image by john.duffell.

After the last decade’s exponential rise in ICT use, Africa is fast becoming a source of big data. Africans are increasingly emitting digital information with their mobile phone calls, internet use and various forms of digitised transactions, while on a state level e-government starts to become a reality. As Africa goes digital, the challenge for policymakers becomes what the WRR, a Dutch policy organisation, has identified as ‘i-government’: moving from digitisation to managing and curating digital data in ways that keep people’s identities and activities secure. On one level, this is an important development for African policymakers, given that accurate information on their populations has been notoriously hard to come by and, where it exists, has not been shared. On another, however, it represents a tremendous challenge. The WRR has pointed out the unpreparedness of European governments, who have been digitising for decades, for the age of i-government. How are African policymakers, as relative newcomers to digital data, supposed to respond? There are two possible scenarios. One is that systems will develop for the release and curation of Africans’ data by corporations and governments, and that it will become possible, in the words of the UN’s Global Pulse initiative, to use it as a ‘public good’—an invaluable tool for development policies and crisis response. The other is that there will be a new scramble for Africa: a digital resource grab that may have implications as great as the original scramble amongst the colonial powers in the late 19th century. We know that African data is not only valuable to Africans. The current wave of digitisation has the potential to make the continent’s citizens a rich mine of data about health interventions, human mobility, conflict and violence, technology adoption, communication dynamics and financial behaviour, with the default mode being for this to happen without their consent or involvement, and without ethical and normative frameworks to ensure data protection or to weigh…

As the cost and size of devices falls and network access becomes ubiquitous, it is evident that not only major industries but whole areas of consumption, public service and domestic life will be capable of being transformed.

The 2nd Annual Internet of Things Europe 2010: A Roadmap for Europe, 2010. Image by Pierre Metivier.

On 17 April 2013, the US Federal Trade Commission published a call for inputs on the ‘consumer privacy and security issues posed by the growing connectivity of consumer devices, such as cars, appliances, and medical devices’, in other words, about the impact of the Internet of Things (IoT) on the everyday lives of citizens. The call is in large part one for information to establish what the current state of technology development is and how it will develop, but it also looks for views on how privacy risks should be weighed against potential societal benefits. There’s a lot that’s not very new about the IoT. Embedded computing, sensor networks and machine to machine communications have been around a long time. Mark Weiser was developing the concept of ubiquitous computing (and prototyping it) at Xerox PARC in 1990.  Many of the big ideas in the IoT—smart cars, smart homes, wearable computing—are already envisaged in works such as Nicholas Negroponte’s Being Digital, which was published in 1995 before the mass popularisation of the internet itself. The term ‘Internet of Things’ has been around since at least 1999. What is new is the speed with which technological change has made these ideas implementable on a societal scale. The FTC’s interest reflects a growing awareness of the potential significance of the IoT, and the need for public debate about its adoption. As the cost and size of devices falls and network access becomes ubiquitous, it is evident that not only major industries but whole areas of consumption, public service and domestic life will be capable of being transformed. The number of connected devices is likely to grow fast in the next few years. The Organisation for Economic Co-operation and Development (OECD) estimates that while a family with two teenagers may have 10 devices connected to the internet, in 2022 this may well grow to 50 or more. Across the OECD area the number of…

Policymakers wishing to promote greater choice and control among health system users should take account of the limits to empowerment as well as barriers to participation.

The explosive growth of the Internet and its omnipresence in people’s daily lives has facilitated a shift in information seeking on health, with the Internet now a key information source for the general public, patients, and health professionals. The Internet also has obvious potential to drive major changes in the organisation and delivery of health services efforts, and many initiatives are harnessing technology to support user empowerment. For example, current health reforms in England are leading to a fragmented, marketised National Health Service (NHS), where competitive choice designed to drive quality improvement and efficiency savings is informed by transparency and patient experiences, and with the notion of an empowered health consumer at its centre. Is this aim of achieving user empowerment realistic? In their examination of health queries submitted to the NHS Direct online enquiry service, John Powell and Sharon Boden find that while patient empowerment does occur in the use of online health services, it is constrained and context dependent. Policymakers wishing to promote greater choice and control among health system users should therefore take account of the limits to empowerment as well as barriers to participation. The Dutch government’s online public national health and care portal similarly aims to facilitate consumer decision-making behaviour and increasing transparency and accountability to improve quality of care and functioning of health markets. Interestingly, Hans Ossebaard, Lisette van Gemert-Pijnen and Erwin Seydel find the influence of the Dutch portal on choice behaviour, awareness, and empowerment of users to actually be small. The Internet is often discussed in terms of empowering (or even endangering) patients through broadening of access to medical and health-related information, but there is evidence that concerns about serious negative effects of using the Internet for health information may be ill-founded. The cancer patients in the study by Alison Chapple, Julie Evans and Sue Ziebland gave few examples of harm from using the Internet or of damage caused to their relationships…

The fact that data collection is now so routine and so extensive should make us question whether the regulatory system governing data collection, storage and use is fit for purpose.

Catching a bus, picking up some groceries, calling home to check on the children—all simple, seemingly private activities that characterise many people’s end to the working day. Yet each of these activities leaves a data trail that enables companies, even the state, to track the most mundane aspects of our lives. Add to this the range and quantity of personal data that many of us willingly post online on our blogs, Facebook walls or Google docs, and it is clear that the trail of digital footprints we leave is long and hard to erase. Even if in most cases, this data is only likely to be used in an anonymised and aggregated form to identify trends in transport or shopping patterns, or to personalise the Internet services available to us, the fact that its collection is now so routine and so extensive should make us question whether the regulatory system governing data collection, storage and use is fit for purpose. A forthcoming OII policy forum on Tracing the Policy Implications of the Future Digital Economy (16 Feb) will consider this question, bringing together leading academics from across several disciplines with policy-makers and industry experts. This is a topic which the OII is well-placed to address. Ian Brown’s Privacy Values Network project addresses a major knowledge gap, measuring the various costs and benefits to individuals of handing over data in different contexts, as without this we simply don’t know how much people value their privacy (or indeed understand its limits). The last Oxford Internet Survey (OxIS) rather surprisingly showed that in 2009 people were significantly less concerned about privacy online in the UK than in previous years (45% of all those surveyed in 2009 against 66% in 2007); we wait to see whether this finding is repeated when OxIS 2011 goes into the field next month. Our faculty also have much to say about the adequacy (or otherwise) of the regulatory framework:…

What he sees at stake is power because of the permanent threat of our activities are being watched by others—not necessarily now but possibly even in the future—can result in altering our behaviour today.

Our two-day conference is coming to a close with a keynote by Viktor Mayer-Schönberger who is soon to be joining the faculty of the Oxford Internet Institute as Professor of Internet Governance and Regulation. Viktor talked about the theme of his recent book “Delete: The Virtue of Forgetting in the Digital Age” (a webcast of this keynote will be available soon on the OII website but you can also listen to a previous talk here). It touches on many of the recent debates about information that has been published on the web in some context and which might suddenly come back to us in a completely different context, e.g. when applying for a job and being confronted with some drunken picture of us obtained from Facebook. Viktor puts that into a broad perspective, contrasting the two themes of “forgetting” and “remembering”. He convincingly argues how for most of human history, forgetting has been the default. This state of affairs has experienced quite a dramatic change with the advances of the computer technology, data storage and information retrieval technologies available on a global information infrastructure.  Now remembering is the default as most of the information stored digitally is available forever and in multiple places. What he sees at stake is power because of the permanent threat of our activities are being watched by others—not necessarily now but possibly even in the future—can result in altering our behaviour today. What is more, he says that without forgetting it is hard for us to forgive as we deny us and others the possibility to change. No matter to what degree you are prepared to follow the argument, the most intriguing question is how the current state of remembering could be changed to forgetting. Viktor discusses a number of ideas that pose no real solution: privacy rights – don’t go very far in changing actual behaviour information ecology – the idea to store only as much…

We are pleased to present six articles which investigate the role of the Internet in a wide range of policy processes and sectors.

Welcome to the second issue of Policy & Internet for 2010! We are pleased to present six articles which investigate the role of the Internet in a wide range of policy processes and sectors: agenda setting in online and traditional media; environmental policy networks; online deliberation on climate change; data protection and privacy; net neutrality; and digital inclusion/exclusion. You may access any of the articles below at no charge. Helen Margetts: Editorial Ben Sayre, Leticia Bode, Dhavan Shah, Dave Wilcox, and Chirag Shah: Agenda Setting in a Digital Age: Tracking Attention to California Proposition 8 in Social Media, Online News and Conventional News Kathleen McNutt and Adam Wellstead: Virtual Policy Networks in Forestry and Climate Change in the U.S. and Canada: Government Nodality, Internationalisation and Actor Complexity Julien Talpin and Stéphanie Wojcik: Deliberating Environmental Policy Issues: Comparing the Learning Potential of Online and Face-To-Face Discussions on Climate Change Andrew A. Adams, Kiyoshi Murata, and Yohko Orito: The Development of Japanese Data Protection Scott Jordan: The Application of Net Neutrality to Wireless Networks Based on Network Architecture Alison Powell, Amelia Bryne, and Dharma Dailey: The Essential Internet: Digital Exclusion in Low-Income American Communities

We are pleased to present six articles that spread across the scope of the journal laid out in the first article of the first issue, The Internet and Public Policy.

Welcome to the second issue of Policy & Internet and the first issue of 2010! We are pleased to present six articles that spread across the scope of the journal laid out in the first article of the first issue, The Internet and Public Policy (Margetts, 2009). Three articles cover some aspect of trust, identified as one of the key values associated with the Internet and likely to emerge in policy trends. The other three articles all bring internet-related technologies to centre stage in policy change. Helen Margetts: Editorial Stephan G. Grimmelikhuijsen: Transparency of Public Decision-Making: Towards Trust in Local Government? Jesper Schlæger: Digital Governance and Institutional Change: Examining the Role of E-Government in China’s Coal Sector Fadi Salem and Yasar Jarrar: Government 2.0? Technology, Trust and Collaboration in the UAE Public Sector Mike Just and David Aspinall: Challenging Challenge Questions: An Experimental Analysis of Authentication Technologies and User Behaviour Ainė Ramonaite: Voting Advice Applications in Lithuania: Promoting Programmatic Competition or Breeding Populism? Thomas M. Lenard and Paul H. Rubin: In Defense of Data: Information and the Costs of Privacy