Articles from Policy & Internet, Democracy, Methods, Politics & Government

Do online consultations make citizens more satisfied with local democracy?

by Professor Tobias Escher 15/04/2024

We find that giving citizens an opportunity to have a say in political decisions influences their opinions about local politics—but not all of them are satisfied.

by Professor Tobias Escher 15/04/2024

In political discussions, the legitimacy crisis of democracy is a common theme. Even though citizens value the concept of democracy, they are often unhappy with how it is implemented. This issue also extends to the local level, where political decisions directly affect citizens. It is worth noting that whenever a local conflict arises, citizens (and policymakers themselves) often call for more participation as a means to increase the legitimacy of such decisions. As a result, municipalities frequently conduct public consultations and increasingly use the Internet to enable online participation. But what role can these online consultations play in improving legitimacy? In a recent study published by Policy & Internet, Bastian Rottinghaus and I investigated how participation in local consultation processes affects attitudes toward local politics. To achieve this, we examined participation procedures in which three German municipalities consulted their citizens on local cycling infrastructure. In each case, citizens submitted, commented on, and evaluated proposals through an online platform. After the end of these consultations, we surveyed nearly 600 citizens who had participated in these procedures. Here are some of our key findings: • The participation processes influenced the attitudes of those who participated in these consultations. • For many participants, the positive effect that was hoped for did indeed occur: they were more positive about local institutions (mayor, administration) and local politics as a whole. The decisive factor for the assessment was whether one expected local politics to take the citizens’ proposals seriously and act upon them. In other words, the result of the process was more important to attitudes than the process itself. • It is worth noting that this also applies to those with negative views of local politics. However, previous experience with local politics also played a role: those who already had a higher level of satisfaction and trust in the municipality became more positive by participating. • At the same time, participation may reduce satisfaction, especially…

Politics & Government

How can we encourage participation in online political deliberation?

by David Sutcliffe 01/06/2018

The Internet seems to provide an obvious opportunity to strengthen intra-party democracy and mobilise passive party members. However, these mobilising capacities are limited and participation has been low.

by David Sutcliffe 01/06/2018

The benefits of political participation may remain unclear if public deliberation takes place without a clear goal or a real say in decision-making for the participants. Image: Bündnis 90/Die Grünen Nordrhein-Westfalen (Flickr CC BY-SA 2.0)

Political parties have been criticised for failing to link citizen preferences to political decision-making. But in an attempt to enhance policy representation, many political parties have established online platforms to allow discussion of policy issues and proposals, and to open up their decision-making processes. The Internet—and particularly the social web—seems to provide an obvious opportunity to strengthen intra-party democracy and mobilise passive party members. However, these mobilising capacities are limited, and in most instances, participation has been low. In their Policy & Internet article “Does the Internet Encourage Political Participation? Use of an Online Platform by Members of a German Political Party,” Katharina Gerl, Stefan Marschall, and Nadja Wilker examine the German Greens’ online collaboration platform to ask why only some party members and supporters use it. The platform aims to improve the inclusion of party supporters and members in the party’s opinion-formation and decision-making process, but it has failed to reach inactive members. Instead, those who have already been active in the party also use the online platform. It also seems that classical resources such as education and employment status do not (directly) explain differences in participation; instead, participation is motivated by process-related and ideological incentives. We caught up with the authors to discuss their findings: Ed.: You say “When it comes to explaining political online participation within parties, we face a conceptual and empirical void.” Can you explain briefly what the offline models are, and why they don’t work for the Internet age? Katharina / Stefan / Nadja: According to Verba et al. (1995) the reasons for political non-participation can be boiled down to three factors: (1) citizens do not want to participate, (2) they cannot, (3) nobody asked them to. Speaking model-wise we can distinguish three perspectives: Citizens need certain resources like education, information, time and civic skills to participate (resource model and civic voluntarism model). The social psychological model looks at the role of attitudes and…

Interviews, Politics & Government, Social Data Science

Did you consider Twitter’s (lack of) representativeness before doing that predictive study?

by David Sutcliffe 10/04/2017

Do Twitter users share identical characteristics with the population interest? For what populations are Twitter data actually appropriate?

by David Sutcliffe 10/04/2017

Twitter data have many qualities that appeal to researchers, but are probably not suitable for research where representativeness is important. Image: Bernard Goldbach (Flickr).

Twitter data have many qualities that appeal to researchers. They are extraordinarily easy to collect. They are available in very large quantities. And with a simple 140-character text limit they are easy to analyse. As a result of these attractive qualities, over 1,400 papers have been published using Twitter data, including many attempts to predict disease outbreaks, election results, film box office gross, and stock market movements solely from the content of tweets. Easy availability of Twitter data links nicely to a key goal of computational social science. If researchers can find ways to impute user characteristics from social media, then the capabilities of computational social science would be greatly extended. However few papers consider the digital divide among Twitter users. But the question of who uses Twitter has major implications for research attempts to use the content of tweets for inference about population behaviour. Do Twitter users share identical characteristics with the population interest? For what populations are Twitter data actually appropriate? A new article by Grant Blank published in Social Science Computer Review provides a multivariate empirical analysis of the digital divide among Twitter users, comparing Twitter users and nonusers with respect to their characteristic patterns of Internet activity and to certain key attitudes. It thereby fills a gap in our knowledge about an important social media platform, and it joins a surprisingly small number of studies that describe the population that uses social media. Comparing British (OxIS survey) and US (Pew) data, Grant finds that generally, British Twitter users are younger, wealthier, and better educated than other Internet users, who in turn are younger, wealthier, and better educated than the offline British population. American Twitter users are also younger and wealthier than the rest of the population, but they are not better educated. Twitter users are disproportionately members of elites in both countries. Twitter users also differ from other groups in their online activities and their attitudes.…

Politics & Government

Five Pieces You Should Probably Read On: The US Election

by David Sutcliffe 20/01/2017

Here are five pieces that consider the interaction of social media and democracy—the problems, but also potential ways forward.

by David Sutcliffe 20/01/2017

Image from Gage Skidmore via Flickr Creative Commons

This is the first post in a series that will uncover great writing by faculty and students at the Oxford Internet Institute, things you should probably know, and things that deserve to be brought out for another viewing. This week: The US Election. This was probably the nastiest Presidential election in recent memory: awash with Twitter bots and scandal, polarisation and filter bubbles, accusations of interference by Russia and the Director of the FBI, and another shock result. We have written about electoral prediction elsewhere: instead, here are five pieces that consider the interaction of social media and democracy—the problems, but also potential ways forward. 1. James Williams: The Clickbait Candidate 10 October 2016 | 2700 words | 13 minutes “Trump is very straightforwardly an embodiment of the dynamics of clickbait: he is the logical product (though not endpoint) in the political domain of a media environment designed to invite, and indeed incentivise, relentless competition for our attention […] Like clickbait or outrage cascades, Donald Trump is merely the sort of informational packet our media environment is designed to select for.” James Williams says that now is probably the time to have that societal conversation about the design ethics of the attention economy—because in our current media environment, attention trumps everything. 2. Sam Woolley, Philip Howard: Bots Unite to Automate the Presidential Election [Wired] 15 May 2016 | 850 words | 4 minutes “Donald Trump understands minority communities. Just ask Pepe Luis Lopez, Francisco Palma, and Alberto Contreras […] each tweeted in support of Trump after his victory in the Nevada caucuses earlier this year. The problem is, Pepe, Francisco, and Alberto aren’t people. They’re bots.” It’s no surprise that automated spam accounts (or bots) are creeping into election politics, say Sam Woolley and Philip Howard. Demanding bot transparency would at least help clean up social media—which, for better or worse, is increasingly where presidents get elected. 3. Phil Howard:…

Politics & Government

Of course social media is transforming politics. But it’s not to blame for Brexit and Trump

by Helen Margetts 09/01/2017

Mark Zuckerberg has responded with the strange claim that his company does not influence people’s decisions. So what role did social media play in the political events of 2016?

by Helen Margetts 09/01/2017

After Brexit and the election of Donald Trump, 2016 will be remembered as the year of cataclysmic democratic events on both sides of the Atlantic. Social media has been implicated in the wave of populism that led to both these developments. Attention has focused on echo chambers, with many arguing that social media users exist in ideological filter bubbles, narrowly focused on their own preferences, prey to fake news and political bots, reinforcing polarisation and leading voters to turn away from the mainstream. Mark Zuckerberg has responded with the strange claim that his company (built on $5 billion of advertising revenue) does not influence people’s decisions. So what role did social media play in the political events of 2016? Political turbulence and the new populism There is no doubt that social media has brought change to politics. From the waves of protest and unrest in response to the 2008 financial crisis, to the Arab spring of 2011, there has been a generalised feeling that political mobilisation is on the rise, and that social media had something to do with it. Our book investigating the relationship between social media and collective action, Political Turbulence, focuses on how social media allows new, “tiny acts” of political participation (liking, tweeting, viewing, following, signing petitions and so on), which turn social movement theory around. Rather than identifying with issues, forming collective identity and then acting to support the interests of that identity—or voting for a political party that supports it—in a social media world, people act first, and think about it, or identify with others later, if at all. These tiny acts of participation can scale up to large-scale mobilisations, such as demonstrations, protests or campaigns for policy change. But they almost always don’t. The overwhelming majority (99.99%) of petitions to the UK or US governments fail to get the 100,000 signatures required for a parliamentary debate (UK) or an official response (US). The very few that…

Politics & Government

Rethinking Digital Media and Political Change

by Ralf Schroeder 23/08/2016

What are the dangers or new opportunities of digital media?

by Ralf Schroeder 23/08/2016

Did Twitter lead to Donald Trump’s rise and success to date in the American campaign for the presidency? Image: Gage Skidmore (Flickr).

One of the major debates in relation to digital media in the United States has been whether they contribute to political polarisation. I argue in a new paper (Rethinking Digital Media and Political Change) that Twitter led to Donald Trump’s rise and success to date in the American campaign for the presidency. There is plenty of evidence to show that Trump received a disproportionate amount of attention on Twitter, which in turn generated a disproportionate amount of attention in the mainstream media. The strong correlation between the two suggests that Trump was able to bypass the gatekeepers of the traditional media. A second ingredient in his success has been populism, which rails against dominant political elites (including the Republican party) and the ‘biased’ media. Populism also rests on the notion of an ‘authentic’ people—by implication excluding ‘others’ such as immigrants and foreign powers like the Chinese—to whom the leader appeals directly. The paper makes parallels with the strength of the Sweden Democrats, an anti-immigrant party which, in a similar way, has been able to appeal to its following via social media and online newspapers, again bypassing mainstream media with its populist message. There is a difference, however: in the US, commercial media compete for audience share, so Trump’s controversial tweets have been eagerly embraced by journalists seeking high viewership and readership ratings. In Sweden, where public media dominate and there is far less of the ‘horserace’ politics of American politics, the Sweden Democrats have been more locked out of the mainstream media and of politics. In short, Twitter plus populism has led to Trump. I argue that dominating the mediated attention space is crucial. One outcome of how this story ends will be known in November. But whatever the outcome, it is already clear that the role of the media in politics, and how they can be circumvented by new media, requires fundamental rethinking. Ralph Schroeder is Professor and director…

Politics & Government

Brexit, voting, and political turbulence

by Helen Margetts 18/08/2016

Explaining why many political mobilisations of our times seem to come from nowhere.

by Helen Margetts 18/08/2016

Cross-posted from the Princeton University Press blog. The authors of Political Turbulence discuss how the explosive rise, non-normal distribution and lack of organisation that characterises contemporary politics as a chaotic system, can explain why many political mobilisations of our times seem to come from nowhere.

On 23rd June 2016, a majority of the British public voted in a referendum on whether to leave the European Union. The Leave or so-called #Brexit option was victorious, with a margin of 52% to 48% across the country, although Scotland, Northern Ireland, London and some towns voted to remain. The result was a shock to both leave and remain supporters alike. US readers might note that when the polls closed, the odds on futures markets of Brexit (15%) were longer than those of Trump being elected President. Political scientists are reeling with the sheer volume of politics that has been packed into the month after the result. From the Prime Minister’s morning-after resignation on 24th June the country was mired in political chaos, with almost every political institution challenged and under question in the aftermath of the vote, including both Conservative and Labour parties and the existence of the United Kingdom itself, given Scotland’s resistance to leaving the EU. The eventual formation of a government under a new prime minister, Teresa May, has brought some stability. But she was not elected and her government has a tiny majority of only 12 Members of Parliament. A cartoon by Matt in the Telegraph on July 2nd (which would work for almost any day) showed two students, one of them saying ‘I’m studying politics. The course covers the period from 8am on Thursday to lunchtime on Friday.’ All these events—the campaigns to remain or leave, the post-referendum turmoil, resignations, sackings and appointments—were played out on social media; the speed of change and the unpredictability of events being far too great for conventional media to keep pace. So our book, Political Turbulence: How Social Media Shape Collective Action, can provide a way to think about the past weeks. The book focuses on how social media allow new, ‘tiny acts’ of political participation (liking, tweeting, viewing, following, signing petitions and so on), which turn social movement theory…

Collective Action, Democracy, Ethics, Governance & Security, Politics & Government

Exploring the Ethics of Monitoring Online Extremism

by Bertram Vidgen 23/03/2016

Exploring the complexities of policing the web for extremist material, and its implications for security, privacy and human rights.

by Bertram Vidgen 23/03/2016

(Part 2 of 2) The Internet serves not only as a breeding ground for extremism, but also offers myriad data streams which potentially hold great value to law enforcement. The report by the OII’s Ian Brown and Josh Cowls for the VOX-Pol project: Check the Web: Assessing the Ethics and Politics of Policing the Internet for Extremist Material explores the complexities of policing the web for extremist material, and its implications for security, privacy and human rights. In the second of a two-part post, Josh Cowls and Ian Brown discuss the report with blog editor Bertie Vidgen. Read the first post. Ed: Josh, political science has long posed a distinction between public spaces and private ones. Yet it seems like many platforms on the Internet, such as Facebook, cannot really be categorised in such terms. If this correct, what does it mean for how we should police and govern the Internet? Josh: I think that is right—many online spaces are neither public nor private. This is also an issue for some for privacy legal frameworks (especially in the US). A lot of the covenants and agreements were written forty or fifty years ago, long before anyone had really thought about the Internet. That has now forced governments, societies and parliaments to adapt these existing rights and protocols for the online sphere. I think that we have some fairly clear laws about the use of human intelligence sources, and police law in the offline sphere. The interesting question is how we can take that online. How can the pre-existing standards, like the requirement that procedures are necessary and proportionate, or the ‘right to appeal’, be incorporated into online spaces? In some cases there are direct analogies. In other cases there needs to be some re-writing of the rule book to try figure out what we mean. And, of course, it is difficult because the internet itself is always changing! Ed: So…

Democracy, Ethics, Governance & Security, Politics & Government

Assessing the Ethics and Politics of Policing the Internet for Extremist Material

by Bertram Vidgen 18/02/2016

Exploring the complexities of policing the web for extremist material, and its implications for security, privacy and human rights.

by Bertram Vidgen 18/02/2016

In terms of counter-speech there are different roles for government, civil society, and industry. Image by Miguel Discart (Flickr).

The Internet serves not only as a breeding ground for extremism, but also offers myriad data streams which potentially hold great value to law enforcement. The report by the OII’s Ian Brown and Josh Cowls for the VOX-Pol project: Check the Web: Assessing the Ethics and Politics of Policing the Internet for Extremist Material explores the complexities of policing the web for extremist material, and its implications for security, privacy and human rights. Josh Cowls discusses the report with blog editor Bertie Vidgen.* *please note that the views given here do not necessarily reflect the content of the report, or those of the lead author, Ian Brown. Ed: Josh, could you let us know the purpose of the report, outline some of the key findings, and tell us how you went about researching the topic? Josh: Sure. In the report we take a step back from the ground-level question of ‘what are the police doing?’ and instead ask, ‘what are the ethical and political boundaries, rationale and justifications for policing the web for these kinds of activity?’ We used an international human rights framework as an ethical and legal basis to understand what is being done. We also tried to further the debate by clarifying a few things: what has already been done by law enforcement, and, really crucially, what the perspectives are of all those involved, including lawmakers, law enforcers, technology companies, academia and many others. We derived the insights in the report from a series of workshops, one of which was held as part of the EU-funded VOX-Pol network. The workshops involved participants who were quite high up in law enforcement, the intelligence agencies, the tech industry civil society, and academia. We followed these up with interviews with other individuals in similar positions and conducted background policy research. Ed: You highlight that many extremist groups (such as Isis) are making really significant use of online platforms to organise,…

Democracy, Politics & Government

Does crowdsourcing citizen initiatives affect attitudes towards democracy?

by Henrik Serup Christensen 22/11/2015

Exploring how involvement in the citizen initiatives affects attitudes towards democracy

by Henrik Serup Christensen 22/11/2015

Crowdsourcing legislation is an example of a democratic innovation that gives citizens a say in the legislative process. In their Policy and Internet journal article ‘Does Crowdsourcing Legislation Increase Political Legitimacy? The Case of Avoin Ministeriö in Finland’, Henrik Serup Christensen, Maija Karjalainen and Laura Nurminen explore how involvement in the citizen initiatives affects attitudes towards democracy. They find that crowdsourcing citizen initiatives can potentially strengthen political legitimacy, but both outcomes and procedures matter for the effects. Crowdsourcing is a recent buzzword that describes efforts to use the Internet to mobilise online communities to achieve specific organisational goals. While crowdsourcing serves several purposes, the most interesting potential from a democratic perspective is the ability to crowdsource legislation. By giving citizens the means to affect the legislative process more directly, crowdsourcing legislation is an example of a democratic innovation that gives citizens a say in the legislative process. Recent years have witnessed a scholarly debate on whether such new forms of participatory governance can help cure democratic deficits such as a declining political legitimacy of the political system in the eyes of the citizenry. However, it is still not clear how taking part in crowdsourcing affects the political attitudes of the participants, and the potential impact of such democratic innovations therefore remain unclear. In our study, we contribute to this research agenda by exploring how crowdsourcing citizens’ initiatives affected political attitudes in Finland. The non-binding Citizens’ Initiative instrument in Finland was introduced in spring 2012 to give citizens the chance to influence the agenda of the political decision making. In particular, we zoom in on people active on the Internet website Avoin Ministeriö (Open Ministry), which is a site based on the idea of crowdsourcing where users can draft citizens’ initiatives and deliberate on their contents. As is frequently the case for studies of crowdsourcing, we find that only a small portion of the users are actively involved in the crowdsourcing process. The option to deliberate…