policy

China is perhaps one of the most digitalized societies worldwide. Part of this sweep has been abetted by the rise of large Internet companies that offer key services for everyday social and economic life in the general population.

Digitalization has swept through the global economy worldwide. China is perhaps one of the most digitalized societies worldwide. Part of this sweep has been abetted by the rise of large Internet companies that offer key services for everyday social and economic life in the general population. Such services touch upon social networking sites to enable digital connectivity over geographical distances and time, payment infrastructure to facilitate digital transactions and money transfers, and new platforms to expand video game options and video communication (such as short videos). The prominence of these services has been lucrative for Internet companies.  But their success has also made them a ripe target for regulation. My latest work examined the latest policies that have emerged out of China in response to the growth of Internet companies. Internet companies in China have leveraged their rich balance sheets to acquire or purchase minority stakes in smaller companies deemed conducive to growth. The most salient of these purchases include Tencent’s acquisition of a minority stake in California-based Snapchat and Alibaba’s stake in Chinese streaming platform MangoTV. The two cases capture the growing lengths to which Internet companies would search for new investment targets and engines of growth. Companies were not only looking to acquire competitors, they were also looking to acquire firms beyond the Internet sector and even national borders. This volley of acquisition activity was one of the major legislative battlegrounds for China’s policy crackdown. New policies urged stringent reporting guidelines that covered Internet firm activities across national borders, curbed internal anti-competitive practices, and institutionalized new channels of oversight through a collaboration of government ministries. If balance sheets were the only thing companies needed to acquire without limit, we would see private interests totalize social and economic life, resulting in greater inequality and the recession of government powers (and public interests). These concerns aboutthe growing influence of Internet companies are a story that is not restricted to China.…

In his latest editorial for Policy and Internet, John Hartley argues that a whole-of-humanity effort to meet the challenges of the ‘digital information space’ is impossible, unless we draw from those who have experienced colonialism.

In November 2023, the OECD convened a conference in Paris to ‘identify effective policy responses to the urgent challenges’ member countries face in the ‘information space’. It warned: Today, less than a quarter of citizens say they trust their news media and a majority worry that journalists, governments and political leaders purposely mislead them. In this context, the instantaneous and global spread of information, targeted disinformation campaigns that deceive and confuse the public, and rapidly changing media markets pose a fundamental threat to democracies. As the OECD recognises, ‘a new governance model is needed to establish a whole-of-society approach to fight mis- and disinformation and preserve freedom of speech.’  However, as I argued in a Policy and Internet editorial, a whole-of-humanity effort to meet these challenges is impossible to achieve through incumbent political arrangements.  This quagmire is the result of the ‘information space’ of the Internet being riven by enmities and conflict. Purposeful opposition to this digital ‘New World’ is treated as criminal gangsterism. Anyone who is not one of ‘us’ must be one of ‘them’ – an enemy. As per Ronfeldt and Arquilla, there are plenty: China, Russia, Iran, Wikileaks, criminal cartels (hacking, fraud, ransom), along with religious and nationalist ‘terrorists’ (Palestinians, Kurds, or Kashmiri but not Israel, Türkiye, or India). Andreessen adds accelerationist activists for libertarian sovereignty, while Marwick and others include far-right populists and populism.  However, an additional challenge impedes on universally-inclusive efforts. Namely, the privileged status of OECD countries and their nations that is currently being challenged. According to Frydl, people in OECD countries like to think of themselves as affluent, advanced, and mostly white. However, I argue, as life becomes increasing digitalised, these very people are beginning to learn what it feels like to be messed around, their lives harmed and resources farmed by unaccountable external agents that owe no allegiance to anyone. That is, citizens in OECD countries are somewhat learning what colonialism is through challenges to sovereignty and security delivered via the digital ‘information…

With political advertising increasingly taking place online, the question of regulation is becoming inescapable. In their latest paper, published in Policy&Internet, Junyan Zhu explores the definition of online political advertising and identities key questions regulators must confront when devising effective frameworks.

The rapid surge of online political advertising in recent years has introduced a new dimension to election campaigns. Concerns have arisen regarding the potential consequences of this practice on democracy, including data privacy, voter manipulation, misinformation, and accountability issues. But what exactly is an online political advert? This kind of question is hard to answer, and indeed, reports show that 37 per cent of respondents in the 2021 Eurobarometer Survey couldn’t easily determine whether online content was a political advertisement or not. As of now, only a few platform companies, including Facebook and Google, have defined in their own terms what constitutes this form of content. To address the conceptual challenges faced by policymakers, in our latest paper, we conducted interviews with 19 experts from regulatory bodies, professional advertising associations, and civil society organisations engaged in discussions surrounding online political advertising in both the United Kingdom and the European Union. We delved into the policymakers’ perspectives, seeking to distil their understanding of what constitutes an “advert”, “online” platforms, and “political” content. Instead of crafting new definitions, we pinpointed these alternative factors and illustrated them through a sequence of decision trees. Specifically, our work led us to pose three questions that regulators need to confront: What does it mean for content to be considered an “advert”? When we inquired about the criteria for identifying an advert, a consistent key point that emerged was payment. The central idea revolves around whether payment is involved in content distribution or creation, and it also depends on the timing of the payment. Some interviewees also acknowledged the increasingly blurred boundaries between paid and unpaid content. There are organic ways of spreading material that don’t involve payment, such as an unpaid tweet. These differences matter as they suggest alternative criteria for determining what should or should not count as an advert. What does it mean for an advert to be “online”? This turned out to be the most challenging question…

Today, internet policy must confront issues relating to embedded interests, monopoly power, geopolitics, colonisation, warfare, automation, the environment, misinformation, safety, security and more.

*Submissions for this event have closed. Please refer to the event page for further details* Policy innovation for inclusive internet governance  Location:Social Sciences Building (A02), Lecture Theatre 200, University of Sydney, Camperdown Campus Dates and time:28-29 September, 20238:30am – 4:30pm Call for papers The task of internet policy making has changed markedly over the past two decades. The ‘move fast, break things’ era—during which a central policy concern was how to manage economic disruption across industry sectors from entertainment to journalism, retail, transport and hospitality—has evolved into a digital era characterised by complex and interconnected social, political and economic global challenges. Today, internet policy must confront issues relating to embedded interests, monopoly power, geopolitics, colonisation, warfare, automation, the environment, misinformation, safety, security and more. As DeNardis (2014) has argued, conflicts within internet governance involve critical negotiations over economic and political power and how these conflicts are resolved “will determine some of the most important public interest issues of our time”.  In seeking to resolve these conflicts, there is a risk that the dominant economic and geopolitical actors will structure outcomes in their interest. An inclusive approach to internet governance is needed if we are to achieve an equitable distribution of digital resources and opportunities. Inclusive internet governance requires that the voices, interests and values of the maginalised are included in policy making processes, so that dominant ideologies can be challenged and alternative imaginaries realised (Gurumurthy & Chami, 2016).  Novelty and innovation in internet policy is itself challenging. Typically, policy making is driven by past experiences (Schot and Steinmueller, 2018) and constrained by institutional formalities, hierarchies and procedures (Bauer, 2014). Innovation, on the other hand, requires space for exploration and experimentation with opportunities “only partially known” (Bauer & Bohlin, 2022). How does policy innovation occur?  This conference seeks to bring together a range of international voices to demonstrate how varying approaches towards internet policy are established, embodied and engaged with by…

The growing interest in crowdsourcing for government and public policy must be understood in the context of the contemporary malaise of politics, which is being felt across the democratic world.

If elections were invented today, they would probably be referred to as “crowdsourcing the government.” First coined in a 2006 issue of Wired magazine (Howe, 2006), the term crowdsourcing has come to be applied loosely to a wide variety of situations where ideas, opinions, labor or something else is “sourced” in from a potentially large group of people. Whilst most commonly applied in business contexts, there is an increasing amount of buzz around applying crowdsourcing techniques in government and policy contexts as well (Brabham, 2013). Though there is nothing qualitatively new about involving more people in government and policy processes, digital technologies in principle make it possible to increase the quantity of such involvement dramatically, by lowering the costs of participation (Margetts et al., 2015) and making it possible to tap into people’s free time (Shirky, 2010). This difference in quantity is arguably great enough to obtain a quality of its own. We can thus be justified in using the term “crowdsourcing for public policy and government” to refer to new digitally enabled ways of involving people in any aspect of democratic politics and government, not replacing but rather augmenting more traditional participation routes such as elections and referendums. In this editorial, we will briefly highlight some of the key emerging issues in research on crowdsourcing for public policy and government. Our entry point into the discussion is a collection of research papers first presented at the Internet, Politics & Policy 2014 (IPP2014) conference organised by the Oxford Internet Institute (University of Oxford) and the Policy & Internet journal. The theme of this very successful conference—our third since the founding of the journal—was “crowdsourcing for politics and policy.” Out of almost 80 papers presented at the conference in September last year, 14 of the best have now been published as peer-reviewed articles in this journal, including five in this issue. A further handful of papers from the conference focusing on labor…

If we only undertake research on the nature or extent of risk, then it’s difficult to learn anything useful about who is harmed, and what this means for their lives.

The range of academic literature analysing the risks and opportunities of Internet use for children has grown substantially in the past decade, but there’s still surprisingly little empirical evidence on how perceived risks translate into actual harms. Image by Brad Flickinger

Child Internet safety is a topic that continues to gain a great deal of media coverage and policy attention. Recent UK policy initiatives such as Active Choice Plus in which major UK broadband providers agreed to provide household-level filtering options, or the industry-led Internet Matters portal, reflect a public concern with the potential risks and harms of children’s Internet use. At the same time, the range of academic literature analysing the risks and opportunities of Internet use for children has grown substantially in the past decade, in large part due to the extensive international studies funded by the European Commission as part of the excellent EU Kids Online network. Whilst this has greatly helped us understand how children behave online, there’s still surprisingly little empirical evidence on how perceived risks translate into actual harms. This is a problematic, first, because risks can only be identified if we understand what types of harms we wish to avoid, and second, because if we only undertake research on the nature or extent of risk, then it’s difficult to learn anything useful about who is harmed, and what this means for their lives. Of course, the focus on risk rather than harm is understandable from an ethical and methodological perspective. It wouldn’t be ethical, for example, to conduct a trial in which one group of children was deliberately exposed to very violent or sexual content to observe whether any harms resulted. Similarly, surveys can ask respondents to self-report harms experienced online, perhaps through the lens of upsetting images or experiences. But again, there are ethical concerns about adding to children’s distress by questioning them extensively on difficult experiences, and in a survey context it’s also difficult to avoid imposing adult conceptions of ‘harm’ through the wording of the questions. Despite these difficulties, there are many research projects that aim to measure and understand the relationship between various types of physical, emotional or psychological harm…

It is simply not possible to consider public policy today without some regard for the intertwining of information technologies with everyday life and society.

We can't understand, analyse or make public policy without understanding the technological, social and economic shifts associated with the Internet. Image from the (post-PRISM) "Stop Watching Us" Berlin Demonstration (2013) by mw238.

In the journal’s inaugural issue, founding Editor-in-Chief Helen Margetts outlined what are essentially two central premises behind Policy & Internet’s launch. The first is that “we cannot understand, analyse or make public policy without understanding the technological, social and economic shifts associated with the Internet” (Margetts 2009, 1). It is simply not possible to consider public policy today without some regard for the intertwining of information technologies with everyday life and society. The second premise is that the rise of the Internet is associated with shifts in how policy itself is made. In particular, she proposed that impacts of Internet adoption would be felt in the tools through which policies are effected, and the values that policy processes embody. The purpose of the Policy and Internet journal was to take up these two challenges: the public policy implications of Internet-related social change, and Internet-related changes in policy processes themselves. In recognition of the inherently multi-disciplinary nature of policy research, the journal is designed to act as a meeting place for all kinds of disciplinary and methodological approaches. Helen predicted that methodological approaches based on large-scale transactional data, network analysis, and experimentation would turn out to be particularly important for policy and Internet studies. Driving the advancement of these methods was therefore the journal’s third purpose. Today, the journal has reached a significant milestone: over one hundred high-quality peer-reviewed articles published. This seems an opportune moment to take stock of what kind of research we have published in practice, and see how it stacks up against the original vision. At the most general level, the journal’s articles fall into three broad categories: the Internet and public policy (48 articles), the Internet and policy processes (51 articles), and discussion of novel methodologies (10 articles). The first of these categories, “the Internet and public policy,” can be further broken down into a number of subcategories. One of the most prominent of these streams…

How can social scientists help policy-makers in this changed environment, ensuring that social science research remains relevant?

As I discussed in a previous post on the promises and threats of big data for public policy-making, public policy making has entered a period of dramatic change. Widespread use of digital technologies, the Internet and social media means citizens and governments leave digital traces that can be harvested to generate big data. This increasingly rich data environment poses both promises and threats to policy-makers. So how can social scientists help policy-makers in this changed environment, ensuring that social science research remains relevant? Social scientists have a good record on having policy influence, indeed in the UK better than other academic fields, including medicine, as recent research from the LSE Public Policy group has shown. Big data hold major promise for social science, which should enable us to further extend our record in policy research. We have access to a cornucopia of data of a kind which is more like that traditionally associated with so-called ‘hard’ science. Rather than being dependent on surveys, the traditional data staple of empirical social science, social media such as Wikipedia, Twitter, Facebook, and Google Search present us with the opportunity to scrape, generate, analyse and archive comparative data of unprecedented quantity. For example, at the OII over the last four years we have been generating a dataset of all petition signing in the UK and US, which contains the joining rate (updated every hour) for the 30,000 petitions created in the last three years. As a political scientist, I am very excited by this kind of data (up to now, we have had big data like this only for voting, and that only at election time), which will allow us to create a complete ecology of petition signing, one of the more popular acts of political participation in the UK. Likewise, we can look at the entire transaction history of online organisations like Wikipedia, or map the link structure of government’s online presence. But…

Widespread use of digital technologies, the Internet and social media means both citizens and governments leave digital traces that can be harvested to generate big data.

The environment in which public policy is made has entered a period of dramatic change. Widespread use of digital technologies, the Internet and social media means both citizens and governments leave digital traces that can be harvested to generate big data. Policy-making takes place in an increasingly rich data environment, which poses both promises and threats to policy-makers. On the promise side, such data offers a chance for policy-making and implementation to be more citizen-focused, taking account of citizens’ needs, preferences and actual experience of public services, as recorded on social media platforms. As citizens express policy opinions on social networking sites such as Twitter and Facebook; rate or rank services or agencies on government applications such as NHS Choices; or enter discussions on the burgeoning range of social enterprise and NGO sites, such as Mumsnet, 38 degrees and patientopinion.org, they generate a whole range of data that government agencies might harvest to good use. Policy-makers also have access to a huge range of data on citizens’ actual behaviour, as recorded digitally whenever citizens interact with government administration or undertake some act of civic engagement, such as signing a petition. Data mined from social media or administrative operations in this way also provide a range of new data which can enable government agencies to monitor—and improve—their own performance, for example through log usage data of their own electronic presence or transactions recorded on internal information systems, which are increasingly interlinked. And they can use data from social media for self-improvement, by understanding what people are saying about government, and which policies, services or providers are attracting negative opinions and complaints, enabling identification of a failing school, hospital or contractor, for example. They can solicit such data via their own sites, or those of social enterprises. And they can find out what people are concerned about or looking for, from the Google Search API or Google trends, which record the search…

There has been a major shift in the policies of governments concerning participatory governance—that is, engaged, collaborative, and community-focused public policy.

Policy makers today must contend with two inescapable phenomena. On the one hand, there has been a major shift in the policies of governments concerning participatory governance—that is, engaged, collaborative, and community-focused public policy. At the same time, a significant proportion of government activities have now moved online, bringing about “a change to the whole information environment within which government operates” (Margetts 2009, 6). Indeed, the Internet has become the main medium of interaction between government and citizens, and numerous websites offer opportunities for online democratic participation. The Hansard Society, for instance, regularly runs e-consultations on behalf of UK parliamentary select committees. For examples, e-consultations have been run on the Climate Change Bill (2007), the Human Tissue and Embryo Bill (2007), and on domestic violence and forced marriage (2008). Councils and boroughs also regularly invite citizens to take part in online consultations on issues affecting their area. The London Borough of Hammersmith and Fulham, for example, recently asked its residents for thier views on Sex Entertainment Venues and Sex Establishment Licensing policy. However, citizen participation poses certain challenges for the design and analysis of public policy. In particular, governments and organisations must demonstrate that all opinions expressed through participatory exercises have been duly considered and carefully weighted before decisions are reached. One method for partly automating the interpretation of large quantities of online content typically produced by public consultations is text mining. Software products currently available range from those primarily used in qualitative research (integrating functions like tagging, indexing, and classification), to those integrating more quantitative and statistical tools, such as word frequency and cluster analysis (more information on text mining tools can be found at the National Centre for Text Mining). While these methods have certainly attracted criticism and skepticism in terms of the interpretability of the output, they offer four important advantages for the analyst: namely categorisation, data reduction, visualisation, and speed. 1. Categorisation. When analysing the results…