Internet governance

What is the responsibility of the private industry, which runs and owns much of the Internet, towards human rights?

The Human Rights Council in Geneva, Switzerland. Image: United Nations Photo (Flickr CC BY-NC-ND 2.0).

“The digital access industry is in the business of digital expression […] since privately owned networks are indispensable to the contemporary exercise of freedom of expression, their operators also assume critical social and public functions. The industry’s decisions […] can directly impact freedom of expression and related human rights in both beneficial and detrimental ways.” [Report of the Special Rapporteur on the right to freedom of expression, June 2017] The Internet is often portrayed as a disruptive equaliser, an information medium able to directly give individuals access to information and provide a platform to share their opinions unmediated. But the Internet is also a tool for surveillance, censorship, and information warfare. Often states drive such practices, but increasingly the private sector plays a role. While states have a clear obligation to protect human rights on the Internet, questions surrounding the human right accountability of the private sector are unclear. Which begs the question what the responsibility is of the private industry, which runs and owns much of the Internet, towards human rights? During the 35th session of the United Nations (UN) Human Rights Council this month, David Kaye, UN Special Rapporteur (UNSR) for the right to freedom of expression, presented his latest report [1], which focuses on the role of the private sector in the provision of Internet and telecommunications access. The UNSR on freedom of expression is an independent expert, appointed by the Human Rights Council to analyse, document, and report on the state of freedom of expression globally [2]. The rapporteur is also expected to make recommendations towards ‘better promoting and protection of the right to freedom of expression’ [3]. In recent years, the UNSRs on freedom of expression increasingly focus on the intersection between access to information, expression, and the Internet [4]. This most recent report is a landmark document. Its focus on the role and responsibilities of the private sector towards the right to freedom of…

The Internet is neither purely public nor private, but combines public and private networks, platforms, and interests. Given its complexity and global importance, there is clearly a public interest in how it is governed.

Reading of the NetMundial outcome document, by mikiwoz (Flickr CC BY-SA 2.0)

The Internet is neither purely public nor private, but combines public and private networks, platforms, and interests. Given its complexity and global importance, there is clearly a public interest in how it is governed, and role of the public in Internet governance debates is a critical issue for policymaking. The current dominant mechanism for public inclusion is the multistakeholder approach, i.e. one that includes governments, industry and civil society in governance debates. Despite at times being used as a shorthand for public inclusion, multistakeholder governance is implemented in many different ways and has faced criticism, with some arguing that multistakeholder discussions serve as a cover for the growth of state dominance over the Web, and enables oligarchic domination of discourses that are ostensibly open and democratic. In her Policy & Internet article “Searching for the Public in Internet Governance: Examining Infrastructures of Participation at NETmundial”, Sarah Myers West examines the role of the public in Internet governance debates, with reference to public inclusion at the 2014 Global Multistakeholder Meeting on the Future of Internet Governance (NETmundial). NETmundial emerged at a point when public legitimacy was a particular concern for the Internet governance community, so finding ways to include the rapidly growing, and increasingly diverse group of stakeholders in the governance debate was especially important for the meeting’s success. This is particularly significant as the Internet governance community faces problems of increasing complexity and diversity of views. The growth of the Internet has made the public central to Internet governance—but introduces problems around the growing number of stakeholders speaking different languages, with different technical backgrounds, and different perspectives on the future of the Internet. However, the article suggests that rather than attempting to unify behind a single institution or achieve public consensus through a single, deliberative forum, the NETmundial example suggests that the Internet community may further fragment into multiple publics, further redistributing into a more networked and “agonistic” model. This…