Crowdsourcing ideas as an emerging form of multistakeholder participation in Internet governance

by Roxana Radu 21/10/2015

Assessing the extent to which crowdsourcing represents an emerging opportunity of participation in global public policymaking.

by Roxana Radu 21/10/2015

What are the linkages between multistakeholder governance and crowdsourcing? Both are new—trendy, if you will—approaches to governance premised on the potential of collective wisdom, bringing together diverse groups in policy-shaping processes. Their interlinkage has remained under explored so far. Our article recently published in Policy and Internet sought to investigate this in the context of Internet governance, in order to assess the extent to which crowdsourcing represents an emerging opportunity of participation in global public policymaking. We examined two recent Internet governance initiatives which incorporated crowdsourcing with mixed results: the first one, the ICANN Strategy Panel on Multistakeholder Innovation, received only limited support from the online community; the second, NETmundial, had a significant number of online inputs from global stakeholders who had the opportunity to engage using a platform for political participation specifically set up for the drafting of the outcome document. The study builds on these two cases to evaluate how crowdsourcing was used as a form of public consultation aimed at bringing the online voice of the “undefined many” (as opposed to the “elected few”) into Internet governance processes. From the two cases, it emerged that the design of the consultation processes conducted via crowdsourcing platforms is key in overcoming barriers of participation. For instance, in the NETmundial process, the ability to submit comments and participate remotely via www.netmundial.br attracted inputs from all over the world very early on, since the preparatory phase of the meeting. In addition, substantial public engagement was obtained from the local community in the drafting of the outcome document, through a platform for political participation—www.participa.br—that gathered comments in Portuguese. In contrast, the outreach efforts of the ICANN Strategy Panel on Multistakeholder Innovation remained limited; the crowdsourcing platform they used only gathered input (exclusively in English) from a small group of people, insufficient to attribute to online public input a significant role in the reform of ICANN’s multistakeholder processes. Second, questions around how crowdsourcing should…

Governance & Security, Tools

Using Wikipedia as PR is a problem, but our lack of a critical eye is worse

by taha yasseri 04/09/2015

That Wikipedia is used for less-than scrupulously neutral purposes shouldn’t surprise us – our lack of critical eye that’s the real problem.

by taha yasseri 04/09/2015

Reposted from The Conversation. If you heard that a group of people were creating, editing, and maintaining Wikipedia articles related to brands, firms and individuals, you could point out, correctly, that this is the entire point of Wikipedia. It is, after all, the “encyclopedia that anyone can edit”. But a group has been creating and editing articles for money. Wikipedia administrators banned more than 300 suspect accounts involved, but those behind the ring are still unknown. For most Wikipedians, the editors and experts who volunteer their time and effort to develop and maintain the world’s largest encyclopedia for free, this is completely unacceptable. However, what the group was doing was not illegal—although it is prohibited by Wikipedia’s policies—and as it’s extremely hard to detect it’s difficult to stamp out entirely. Conflicts of interest in those editing articles has been part of Wikipedia from the beginning. In the early days, a few of the editors making the most contributions wanted a personal Wikipedia entry, at least as a reward for their contribution to the project. Of course most of these were promptly deleted by the rest of the community for not meeting the notability criteria. As Wikipedia grew and became the number one source of free-to-access information about everything, so Wikipedia entries rose up search engines rankings. Being well-represented on Wikipedia became important for any nation, organisation, firm, political party, entrepreneur, musician, and even scientists. Wikipedians have strived to prohibit self-serving editing, due to the inherent bias that this would introduce. At the same time, “organised” problematic editing developed despite their best efforts. The glossy sheen of public relations The first time I learned of non-Wikipedians taking an organised approach to editing articles I was attending a lecture by an “online reputation manager” in 2012. I didn’t know of her, so I pulled up her Wikipedia entry. It was readily apparent that the article was filled with only positive things. So I did a bit of research about…

Economics, Governance & Security

Uber and Airbnb make the rules now — but to whose benefit?

by admin 27/07/2015

Outlining a more nuanced theory of institutional change that suggests that platforms’ effects on society will be complex and influence different people in different ways.

by admin 27/07/2015

The "Airbnb Law" was signed by Mayor Ed Lee in October 2014 at San Francisco City Hall, legalising short-term rentals in SF with many conditions. Image of protesters by Kevin Krejci (Flickr).

Ride-hailing app Uber is close to replacing government-licensed taxis in some cities, while Airbnb’s accommodation rental platform has become a serious competitor to government-regulated hotel markets. Many other apps and platforms are trying to do the same in other sectors of the economy. In my previous post, I argued that platforms can be viewed in social science terms as economic institutions that provide infrastructures necessary for markets to thrive. I explained how the natural selection theory of institutional change suggests that people are migrating from state institutions to these new code-based institutions because they provide a more efficient environment for doing business. In this article, I will discuss some of the problems with this theory, and outline a more nuanced theory of institutional change that suggests that platforms’ effects on society will be complex and influence different people in different ways. Economic sociologists like Neil Fligstein have pointed out that not everyone is as free to choose the means through which they conduct their trade. For example, if buyers in a market switch to new institutions, sellers may have little choice but to follow, even if the new institutions leave them worse off than the old ones did. Even if taxi drivers don’t like Uber’s rules, they may find that there is little business to be had outside the platform, and switch anyway. In the end, the choice of institutions can boil down to power. Economists have shown that even a small group of participants with enough market power—like corporate buyers—may be able to force a whole market to tip in favour of particular institutions. Uber offers a special solution for corporate clients, though I don’t know if this has played any part in the platform’s success. Even when everyone participates in an institutional arrangement willingly, we still can’t assume that it will contribute to the social good. Cambridge economic historian Sheilagh Ogilvie has pointed out that an institution that…

Economics, Governance & Security, Politics & Government

Why are citizens migrating to Uber and Airbnb, and what should governments do about it?

by admin 27/07/2015

What if we dug into existing social science theory to see what it has to say about economic transformation and the emergence of markets?

by admin 27/07/2015

Protest for fair taxi laws in Portland; organisers want city leaders to make ride-sharing companies play by the same rules as cabs and Town cars. Image: Aaron Parecki (Flickr).

Cars were smashed and tires burned in France last month in protests against the ride hailing app Uber. Less violent protests have also been staged against Airbnb, a platform for renting short-term accommodation. Despite the protests, neither platform shows any signs of faltering. Uber says it has a million users in France, and is available in 57 countries. Airbnb is available in over 190 countries, and boasts over a million rooms, more than hotel giants like Hilton and Marriott. Policy makers at the highest levels are starting to notice the rise of these and similar platforms. An EU Commission flagship strategy paper notes that “online platforms are playing an ever more central role in social and economic life,” while the Federal Trade Commission recently held a workshop on the topic in Washington. Journalists and entrepreneurs have been quick to coin terms that try to capture the essence of the social and economic changes associated with online platforms: the sharing economy; the on-demand economy; the peer-to-peer economy; and so on. Each perhaps captures one aspect of the phenomenon, but doesn’t go very far in helping us make sense of all its potentials and contradictions, including why some people love it and some would like to smash it into pieces. Instead of starting from the assumption that everything we see today is new and unprecedented, what if we dug into existing social science theory to see what it has to say about economic transformation and the emergence of markets? Economic sociologists are adamant that markets don’t just emerge by themselves: they are always based on some kind of an underlying infrastructure that allows people to find out what goods and services are on offer, agree on prices and terms, pay, and have a reasonable expectation that the other party will honour the agreement. The oldest market infrastructure is the personal social network: traders hear what’s on offer through word of mouth and…

Governance & Security

Iris scanners can now identify us from 40 feet away

by Anne-marie Oostveen 21/05/2015

Public anxiety and legal protections currently pose a major challenge to anyone wanting to introduce eye-scanning security technologies.

by Anne-marie Oostveen 21/05/2015

Reposted from The Conversation. Biometric technologies are on the rise. By electronically recording data about individual’s physical attributes such as fingerprints or iris patterns, security and law enforcement services can quickly identify people with a high degree of accuracy. The latest development in this field is the scanning of irises from a distance of up to 40 feet (12 metres) away. Researchers from Carnegie Mellon University in the US demonstrated they were able to use their iris recognition technology to identify drivers from an image of their eye captured from their vehicle’s side mirror. The developers of this technology envisage that, as well as improving security, it will be more convenient for the individuals being identified. By using measurements of physiological characteristics, people no longer need security tokens or cumbersome passwords to identify themselves. However, introducing such technology will come with serious challenges. There are both legal issues and public anxiety around having such sensitive data captured, stored, and accessed. Social resistance We have researched this area by presenting people with potential future scenarios that involved biometrics. We found that, despite the convenience of long-range identification (no queuing in front of scanners), there is a considerable reluctance to accept this technology. On a basic level, people prefer a physical interaction when their biometrics are being read. “I feel negatively about a remote iris scan because I want there to be some kind of interaction between me and this system that’s going to be monitoring me,” said one participant in our research. But another serious concern was that of “function creep”, whereby people slowly become accustomed to security and surveillance technologies because they are introduced gradually. This means the public may eventually be faced with much greater use of these systems than they would initially agree to. For example, implementing biometric identification in smart phones and other everyday objects such as computers or cars could make people see the technology as useful and easy to…

Ethics, Governance & Security

Should we use old or new rules to regulate warfare in the information age?

by Mariarosaria MT. Taddeo 09/03/2015

Information has now acquired a pivotal role in contemporary warfare, for it has become both an effective target and a viable means.

by Mariarosaria MT. Taddeo 09/03/2015

Critical infrastructures such as electric power grids are susceptible to cyberwarfare, leading to economic disruption in the event of massive power outages. Image courtesy of Pacific Northwest National Laboratory

Before the pervasive dissemination of Information and Communication Technologies (ICTs), the use of information in war waging referred to intelligence gathering and propaganda. In the age of the information revolution things have radically changed. Information has now acquired a pivotal role in contemporary warfare, for it has become both an effective target and a viable means. These days, we use ‘cyber warfare’ to refer to the use of ICTs by state actors to disruptive (or even destructive) ends. As contemporary societies grow increasingly dependant on ICTs, any form of attack that involves their informational infrastructures poses serious risks and raises the need for adequate defence and regulatory measures. However, such a need contrasts with the novelty of this phenomenon, with cyber warfare posing a radical shift in the paradigm within which warfare has been conceived so far. In the new paradigm, impairment of functionality, disruption, and reversible damage substitute for bloodshed, destruction, and casualties. At the same time, the intangible environment (the cyber sphere), targets, and agents substitute for beings in blood and flesh, firearms, and physical targets (at least in the non-kinetic instances of cyber warfare). The paradigm shift raises questions about the adequacy and efficacy of existing laws and ethical theories for the regulation of cyber warfare. Military experts, strategy planners, law- and policy-makers, philosophers, and ethicists all participate in discussions around this problem. The debate is polarised around two main approaches: (1) the analogy approach, and (2) the discontinuous approach. The former stresses that the regulatory gap concerning cyber warfare is only apparent, insofar as cyber conflicts are not radically different from other forms of conflicts. As Schmitt put it “a thick web of international law norms suffuses cyber-space. These norms both outlaw many malevolent cyber-operations and allow states to mount robust responses”. The UN Charter, NATO Treaty, Geneva Conventions, the first two Additional Protocols, and Convention restricting or prohibiting the use of certain conventional weapons are…

Economics, Governance & Security, Interviews

Does a market-approach to online privacy protection result in better protection for users?

by Yong Jin Park 25/02/2015

Examining the voluntary provision by commercial sites of information privacy protection and control under the self-regulatory policy of the U.S. Federal Trade Commission (FTC).

by Yong Jin Park 25/02/2015

Ed: You examined the voluntary provision by commercial sites of information privacy protection and control under the self-regulatory policy of the U.S. Federal Trade Commission (FTC). In brief, what did you find? Yong Jin: First, because we rely on the Internet to perform almost all types of transactions, how personal privacy is protected is perhaps one of the important issues we face in this digital age. There are many important findings: the most significant one is that the more popular sites did not necessarily provide better privacy control features for users than sites that were randomly selected. This is surprising because one might expect “the more popular, the better privacy protection”—a sort of marketplace magic that automatically solves the issue of personal privacy online. This was not the case at all, because the popular sites with more resources did not provide better privacy protection. Of course, the Internet in general is a malleable medium. This means that commercial sites can design, modify, or easily manipulate user interfaces to maximise the ease with which users can protect their personal privacy. The fact that this is not really happening for commercial websites in the U.S. is not only alarming, but also suggests that commercial forces may not have a strong incentive to provide privacy protection. Ed: Your sample included websites oriented toward young users and sensitive data relating to health and finance: what did you find for them? Yong Jin: Because the sample size for these websites was limited, caution is needed in interpreting the results. But what is clear is that just because the websites deal with health or financial data, they did not seem to be better at providing more privacy protection. To me, this should raise enormous concerns from those who use the Internet for health information seeking or financial data. The finding should also inform and urge policymakers to ask whether the current non-intervention policy (regarding commercial websites…

Economics, Governance & Security

Will digital innovation disintermediate banking—and can regulatory frameworks keep up?

by Peteris Zilgalvis 19/02/2015

The role of finance in enabling the development and implementation of new ideas is vital—an economy’s dynamism depends on innovative competitors challenging and replacing complacent players in the markets.

by Peteris Zilgalvis 19/02/2015

Many of Europe’s economies are hampered by a waning number of innovations, partially attributable to the European financial system’s aversion to funding innovative enterprises and initiatives. Image by MPD01605.

Innovation doesn’t just fall from the sky. It’s not distributed proportionately or randomly around the world or within countries, or found disproportionately where there is the least regulation, or in exact linear correlation with the percentage of GDP spent on R&D. Innovation arises in cities and countries, and perhaps most importantly of all, in the greatest proportion in ecosystems or clusters. Many of Europe’s economies are hampered by a waning number of innovations, partially attributable to the European financial system’s aversion to funding innovative enterprises and initiatives. Specifically, Europe’s innovation finance ecosystem lacks the necessary scale, plurality, and appetite for risk to drive investments in long-term initiatives aiming to produce a disruptive new technology. Such long-term investments are taking place more in the rising economies of Asia than in Europe. While these problems could be addressed by new approaches and technologies for financing dynamism in Europe’s economies, financing of (potentially risky) innovation could also be held back by financial regulation that focuses on stability, avoiding forum shopping (i.e., looking for the most permissive regulatory environment), and preventing fraud, to the exclusion of other interests, particularly innovation and renewal. But the role of finance in enabling the development and implementation of new ideas is vital—an economy’s dynamism depends on innovative competitors challenging, and if successful, replacing complacent players in the markets. However, newcomers obviously need capital to grow. As a reaction to the markets having priced risk too low before the financial crisis, risk is now being priced too high in Europe, starving the innovation efforts of private financing at a time when much public funding has suffered from austerity measures. Of course, complementary (non-bank) sources of finance can also help fund entrepreneurship, and without that petrol of money, the engine of the new technology economy will likely stall. The Internet has made it possible to fund innovation in new ways like crowd funding—an innovation in finance itself—and there is no…

Ethics, Governance & Security

Designing Internet technologies for the public good

by Ian Brown 08/10/2014

People are very often unaware of how much data is gathered about them—let alone the purposes for which it can be used.

by Ian Brown 08/10/2014

MEPs failed to support a Green call to protect Edward Snowden as a whistleblower, in order to allow him to give his testimony to the European Parliament in March. Image by greensefa.

Computers have developed enormously since the Second World War: alongside a rough doubling of computer power every two years, communications bandwidth and storage capacity have grown just as quickly. Computers can now store much more personal data, process it much faster, and rapidly share it across networks. Data is collected about us as we interact with digital technology, directly and via organisations. Many people volunteer data to social networking sites, and sensors—in smartphones, CCTV cameras, and “Internet of Things” objects—are making the physical world as trackable as the virtual. People are very often unaware of how much data is gathered about them—let alone the purposes for which it can be used. Also, most privacy risks are highly probabilistic, cumulative, and difficult to calculate. A student sharing a photo today might not be thinking about a future interview panel; or that the heart rate data shared from a fitness gadget might affect future decisions by insurance and financial services (Brown 2014). Rather than organisations waiting for something to go wrong, then spending large amounts of time and money trying (and often failing) to fix privacy problems, computer scientists have been developing methods for designing privacy directly into new technologies and systems (Spiekermann and Cranor 2009). One of the most important principles is data minimisation; that is, limiting the collection of personal data to that needed to provide a service—rather than storing everything that can be conveniently retrieved. This limits the impact of data losses and breaches, for example by corrupt staff with authorised access to data—a practice that the UK Information Commissioner’s Office (2006) has shown to be widespread. Privacy by design also protects against function creep (Gürses et al. 2011). When an organisation invests significant resources to collect personal data for one reason, it can be very tempting to use it for other purposes. While this is limited in the EU by data protection law, government agencies are in a…

Child Safety, Governance & Security

Young people are the most likely to take action to protect their privacy on social networking sites

by Grant Blank 14/08/2014

So are young people completely unconcerned about their privacy online, gaily granting access to everything to everyone? Well, in a word, no.

by Grant Blank 14/08/2014

A pretty good idea of what not to do on a social media site. Image by Sean MacEntee. Standing on a stage in San Francisco in early 2010, Facebook founder Mark Zuckerberg, partly responding to the site’s decision to change the privacy settings of its 350 million users, announced that as Internet users had become more comfortable sharing information online, privacy was no longer a “social norm”. Of course, he had an obvious commercial interest in relaxing norms surrounding online privacy, but this attitude has nevertheless been widely echoed in the popular media. Young people are supposed to be sharing their private lives online—and providing huge amounts of data for commercial and government entities—because they don’t fully understand the implications of the public nature of the Internet. There has actually been little systematic research on the privacy behaviour of different age groups in online settings. But there is certainly evidence of a growing (general) concern about online privacy (Marwick et al., 2010), with a 2013 Pew study finding that 50 percent of Internet users were worried about the information available about them online, up from 30 percent in 2009. Following the recent revelations about the NSA’s surveillance activities, a Washington Post-ABC poll reported 40 percent of its U.S. respondents as saying that it was more important to protect citizens’ privacy even if it limited the ability of the government to investigate terrorist threats. But what of young people, specifically? Do they really care less about their online privacy than older users? Privacy concerns an individual’s ability to control what personal information about them is disclosed, to whom, when, and under what circumstances. We present different versions of ourselves to different audiences, and the expectations and norms of the particular audience (or context) will determine what personal information is presented or kept hidden. This highlights a fundamental problem with privacy in some SNSs: that of ‘context collapse’ (Marwick and boyd 2011).…