Ralf Schroeder

What are the dangers or new opportunities of digital media?

Did Twitter lead to Donald Trump’s rise and success to date in the American campaign for the presidency? Image: Gage Skidmore (Flickr).

One of the major debates in relation to digital media in the United States has been whether they contribute to political polarisation. I argue in a new paper (Rethinking Digital Media and Political Change) that Twitter led to Donald Trump’s rise and success to date in the American campaign for the presidency. There is plenty of evidence to show that Trump received a disproportionate amount of attention on Twitter, which in turn generated a disproportionate amount of attention in the mainstream media. The strong correlation between the two suggests that Trump was able to bypass the gatekeepers of the traditional media. A second ingredient in his success has been populism, which rails against dominant political elites (including the Republican party) and the ‘biased’ media. Populism also rests on the notion of an ‘authentic’ people—by implication excluding ‘others’ such as immigrants and foreign powers like the Chinese—to whom the leader appeals directly. The paper makes parallels with the strength of the Sweden Democrats, an anti-immigrant party which, in a similar way, has been able to appeal to its following via social media and online newspapers, again bypassing mainstream media with its populist message. There is a difference, however: in the US, commercial media compete for audience share, so Trump’s controversial tweets have been eagerly embraced by journalists seeking high viewership and readership ratings. In Sweden, where public media dominate and there is far less of the ‘horserace’ politics of American politics, the Sweden Democrats have been more locked out of the mainstream media and of politics. In short, Twitter plus populism has led to Trump. I argue that dominating the mediated attention space is crucial. One outcome of how this story ends will be known in November. But whatever the outcome, it is already clear that the role of the media in politics, and how they can be circumvented by new media, requires fundamental rethinking. Ralph Schroeder is Professor and director…

What’s new about companies and academic researchers doing this kind of research to manipulate peoples’ behaviour?

Reports about the Facebook study ‘Experimental evidence of massive-scale emotional contagion through social networks’ have resulted in something of a media storm. Yet it can be predicted that ultimately this debate will result in the question: so what’s new about companies and academic researchers doing this kind of research to manipulate peoples’ behaviour? Isn’t that what a lot of advertising and marketing research does already—changing peoples’ minds about things? And don’t researchers sometimes deceive subjects in experiments about their behaviour? What’s new? This way of thinking about the study has a serious defect, because there are three issues raised by this research: The first is the legality of the study, which, as the authors correctly point out, falls within Facebook users’ giving informed consent when they sign up to the service. Laws or regulation may be required here to prevent this kind of manipulation, but may also be difficult, since it will be hard to draw a line between this experiment and other forms of manipulating peoples’ responses to media. However, Facebook may not want to lose users, for whom this way of manipulating them via their service may ‘cause anxiety’ (as the first author of the study, Adam Kramer, acknowledged in a blog post response to the outcry). In short, it may be bad for business, and hence Facebook may abandon this kind of research (but we’ll come back to this later). But this—companies using techniques that users don’t like, so they are forced to change course—is not new. The second issue is academic research ethics. This study was carried out by two academic researchers (the other two authors of the study). In retrospect, it is hard to see how this study would have received approval from an institutional review board (IRB), the boards at which academic institutions check the ethics of studies. Perhaps stricter guidelines are needed here since a) big data research is becoming much more prominent…