OII

The Oxford Internet Institute undertook some live analysis of social media data over the night of the 2015 UK General Election.

The Oxford Internet Institute undertook some live analysis of social media data over the night of the 2015 UK General Election. See more photos from the OII's election night party, or read about the data hack

‘Congratulations to my friend @Messina2012 on his role in the resounding Conservative victory in Britain’ tweeted David Axelrod, campaign advisor to Miliband, to his former colleague Jim Messina, Cameron’s strategy adviser, on May 8th. The former was Obama’s communications director and the latter campaign manager of Obama’s 2012 campaign. Along with other consultants and advisors and large-scale data management platforms from Obama’s hugely successful digital campaigns, Conservative and Labour used an arsenal of social media and digital tools to interact with voters throughout, as did all the parties competing for seats in the 2015 election. The parties ran very different kinds of digital campaigns. The Conservatives used advanced data science techniques borrowed from the US campaigns to understand how their policy announcements were being received and to target groups of individuals. They spent ten times as much as Labour on Facebook, using ads targeted at Facebook users according to their activities on the platform, geo-location and demographics. This was a top down strategy that involved working out was happening on social media and responding with targeted advertising, particularly for marginal seats. It was supplemented by the mainstream media, such as the Telegraph for example, which contacted its database of readers and subscribers to services such as Telegraph Money, urging them to vote Conservative. As Andrew Cooper tweeted after the election, ‘Big data, micro-targeting and social media campaigns just thrashed “5 million conversations” and “community organising”’. He has a point. Labour took a different approach to social media. Widely acknowledged to have the most boots on the real ground, knocking on doors, they took a similar ‘ground war’ approach to social media in local campaigns. Our own analysis at the Oxford Internet Institute shows that of the 450K tweets sent by candidates of the six largest parties in the month leading up to the general election, Labour party candidates sent over 120,000 while the Conservatives sent only 80,000, no more than…

Twitter’s connections tend to be less about strong social relationships and more about connecting with people for the purposes of commenting and information sharing.

Twitter has exploded in recent years, now boasting half a billion registered users. Like blogs and the world’s largest social networking platform, Facebook, Twitter has actively been used for political discourse during the past few elections in the US, Canada, and elsewhere but it differs from them in a number of significant ways. Twitter’s connections tend to be less about strong social relationships (such as those between close friends or family members), and more about connecting with people for the purposes of commenting and information sharing. Twitter also provides a steady torrent of updates and resources from individuals, celebrities, media outlets, and any other organisation seeking to inform the world as to its views and actions. This may well make Twitter particularly well suited to political debate and activity. Yet important questions emerge in terms of the patterns of conduct and engagement. Chief among them: are users mainly seeking to reinforce their own viewpoints and link with likeminded persons, or is there a basis for widening and thoughtful exposure to a variety of perspectives that may improve the collective intelligence of the citizenry as a result? Conflict and Polarisation Political polarisation often occurs in a so-called ‘echo chamber’ environment, in which individuals are exposed to only information and communities that support their own viewpoints, while ignoring opposing perspectives and insights. In such isolating and self-reinforcing conditions, ideas can become more engrained and extreme due to lack of contact with contradictory views and the exchanges that could ensue as a result. On the web, political polarisation has been found among political blogs, for instance. American researchers have found that liberal and conservative bloggers in the US tend to link to other bloggers who share their political ideology. For Kingwell, a prominent Canadian philosopher, the resulting dynamic is one that can be characterised by a decline in civility and a lessening ability for political compromise to take hold. He laments the emergence…